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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 210000 Views
  • 50 replies
  • 24 Helpful

Service Status is down EE - 5G Mobile is Trash Too!!

Over this last week the mobile 5G has been total trash, the speeds are so bad when you click a web page it takes forever to load. I thought it would come back to normal which is usually great as I have a GREAT 5G signal. However its still so bad and ...

Resolved! Why is my internet so bad?

I've got unlimited data with EE and I can barely get online with it.Ironically, the only way my signal is strong enough to get on here is by buying some EE data for £10 for 24 hours on my phone, without that getting online would be almost impossible ...

Liam2442 by • Investigator
  • 558 Views
  • 12 replies
  • 1 Helpful

Resolved! How to contact ee with no credit?

EE has charged me loads and cut me off when I am only suppost to pay£15 a month charging me over £125 for no reason and then cut me off i can't contact them cause they cut off my credit. Please I need help to get hold of them

Coresin by • Visitor
  • 224 Views
  • 2 replies
  • 0 Helpful

Unlimited data

I have just upgraded my phone package to include unlimited data but it does not seem to have activated. Yesterday my data levels hD almost run out and my iphone just could not function and I could not access my EE platform.the same is happening today...

Resolved! Disable age restriction

I have a prepaid SIM card that doesn't allow me to use some apps. I suspect it's because of some age restriction. I went to a store and the guide said it was resolved, but nothing has changed. I don't know what I can do.

Resolved! How do I contact ee for help with my account???

I have tried and tried and I just cannot work it out. There is no email to send to, the online chat feature seems to have been removed. If I call 150 it sends me a text with a link to an error page (I've tried like 10 times and it's just the same. Is...

majora31 by • Investigator
  • 23191 Views
  • 13 replies
  • 3 Helpful
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