Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Urgent: Company website incorrectly blocked by Content Lock

Hello, My website is a legitimate UK-based e-commerce store selling legal mushroom-based products. It is currently being incorrectly blocked by your network's default mobile content filter. The website contains nothing inappropriate or illegal. Almo...

Resolved! National Lottery web site

I Have a problem when trying to connect with the Lotto web site Multiple devices receive ERR_SSL_VERSION_OR_CIPHER_MISMATCH when accessing the National Lottery over EE mobile data. The same devices work on another mobile network. The problem disappea...

Resolved! I cant get on any bingo sites at all

Ive tried i always played tombola on this phone ive tried everything, any help please.

Resolved! Access to online sites

Why can’t I access horse racing and betting sites?

Resolved! How to stop safe search

Apps

I tried to go into my tinder but for some reason since moving out it seems ee might have blocked me from certain sights

Use Unlimited 5g Instead of WiFi?

Would it be feasible to use unlimited 5g data from my phone and use its hotspot to use on my tv etc instead of WiFi? I'm just looking at reducing monthly bills.

internet issue

my internet is unlimited. than why it’s finished today

Resolved! Adult

How to unlock adult content

Resolved! My wife and I are running out of data with 40GB!!

Hi there,I moved my wife and I from O2 to EE at the end of April 2026.We each have 40GB of data and after 1 month I have apparently used over 30GB and my wife has used her full allowance.We were with O2 for 10 years with only 15GB each and we never c...