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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 190419 Views
  • 50 replies
  • 24 Helpful

Mobile Data

MorningMy phone keeps loosing connection to data when out and about.If i toggle airplane mode on and off, it sometimes re connects to data. its not a new problem and has happened after getting the iphone 17 pro.Does anyone know a fix?

Resolved! How to add anothe GB

How to add another data? Like my data is about consume , how can I buy or add another GB? thanks

alyssa004 by • Investigator
  • 121 Views
  • 1 replies
  • 1 Helpful

Upgrade prices

Hi, I have been a customer for over 10 years for 2 phone contracts. I eventually downgraded to sim only as i dont need the latest phone. But my son gets upgraded with the newest ones usually. I looked at upgrading myself the now back onto a monthly c...

Resolved! Re: Betting apps

Having the same problem, tried all the fixes and they still will not work on mobile data can EE please fix this it’s very frustrating. There are no restrictions on my account.

Clee4 by • Visitor
  • 282 Views
  • 1 replies
  • 2 Helpful

Resolved! Double Data Message

Hello,I've had a message from 1122 to say I can get double data as I'm also a BT broadband member. It says if I reply with the word DOUBLE it will be added. When I replied to the message it then says it'll charge me to send. Is this just a standard n...

MrsC16 by • Investigator
  • 15073 Views
  • 29 replies
  • 3 Helpful

Me too.  I've swapped to an Esim because I thought it was the card but no.  It's driving me bonkers.  It's been happening for about 3 weeks and I have a Samsung S23 5g.  

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