Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
National Lottery App and OnlineSign in to the app, try to purchase ticket, tells me "You are Offline" Re-sign in, re attempt, again signs me out, says I'm offline check Internet.Tried on Google, done exact same.My signal is absolutely fine!My parenta...
What’s the difference between a data SIM card and a phone SIM card?
Hi, I’ve recently put my add on sim card into a different phone but the data plan has moved with it and when I check my account it tells me that the sim is still on a unlimited plan but on the phone it tells me it has 2GB of data it can use, can anyo...
Hi, My son has a mobile phone with a SIM only contract. However, i have realised that he does not recieve my messages and can not call me if he has used all of his data and is not with in range of a WiFi. Is there any was he can make contact with m...
When I tried to send I get orange circle exclamation mark and when I click it says “could not send message”… there is a record above this from last donation to 70702 that did work. Is there a setting that stops me sending charitable donations?
Hi, I can connect to a ee hotspot and authenticate done with my mobile. However, when I connect with my laptop, I can't load the authentication page in my browser to login. The network info page in Windows shows that I'm connected and has eg dns addr...
there is data addon listed on the app 500mb for 7 days for £but the 150mb for £2.00 does not say how long that it lasts, do anyone know how long the 150mb add on last, it a day or until you have used it up maybe no time limit
Is there any way to see my mobile data usage over the last 12 months? I can't find this using the app or on the website.Any ideas?This is all I see
