Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Unreliable 4g+/5g in my area

Hi,I'm trying to find out what I can do to improve my signal. I find I'm frequently getting dropouts where apps say my network is bad.If done some testing and sometimes get between 10 & 30mbps, but other times speed tests show less than 200kbps or ev...

Mobile Banking Apps on Oppo Phones

Hi Has anyone had issues with a mobile banking app having been used for some time suddenly stops loading from your link?? Called in EE local to me, they fiddled around, then reinstalled the app and it worked, but, as soon as I left, I tried again in...

Very disappointed cannot check data usages

I am on holiday in Greece and pay for data roaming, this gives me 20gb. All of a sudden I have run out of roaming data and now have no option but to wait over 2 weeks before it gets topped up. I really must complain EE does not have a way to check ...

Usage texts

Myself and my family are new to EE, joined 2 months ago. I have 5 sims on my account, all are unlimited data, text and calls. Spend cap is set at £0 on all of them. We all keep getting texts saying "Hi from EE. Your phone usage is higher than usual. ...

Resolved! Re: Remove age restriction and content lock

Yes

Resolved! on pay as you go , like some data info

there is data addon listed on the app 500mb for 7 days for £but the 150mb for £2.00 does not say how long that it lasts, do anyone know how long the 150mb add on last, it a day or until you have used it up maybe no time limit

Resolved! Gifting Data issue !

Hi , been trying for days to gift data - keeps saying there is an issue and to try back later - trying days later still ….. any ideas please many thanks ☺️

Sharing data

Morning, so yesterday I shared 40gb of data with one line that my daughter uses as she only has 5 gb. I then actually found a decent upgrade sim only for her and she now has 150gb plus extra so a total of 180gb. All our plans are data sharing but whe...

Gift data page hangs

Unable to gift it just hangs, the rest of app is ok??? I phoned and they said it was an issue.. Any idea when it will be resolved?

Resolved! Data Gifting

Evening all,So we have just updated our sims, to save some money & cutting £17.00 a month of our bill.So my sim is now an Essential SIM with 100GB & my wife's SIM is No Frills SIM, with 2GB Data allowance on it.Suggested by the retention team, that I...