Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 191842 Views
  • 50 replies
  • 24 Helpful

Resolved! Help

How do I take off the parental control on my mobile can anyone help 

Stupot84 by Visitor
  • 128 Views
  • 1 replies
  • 1 Helpful

Resolved! Mobile data very slow

Hi, for 4 days my indoor data is very slow, I can't even watch a YouTube video. I reported the problem and they texted that everything is ok, no problem detected I called the 150, the only solution from them is to buy a broadband. I have the unlimite...

MDAlex by Investigator
  • 383 Views
  • 8 replies
  • 2 Helpful

Connection issues

It’s a disgrace I cannot get any support from EE when I pay them ! I can’t access the internet when I am off WiFi , I can’t see strong signal , I’m not on airplane mode, mobile data is on… please help 

Mobile Data

MorningMy phone keeps loosing connection to data when out and about.If i toggle airplane mode on and off, it sometimes re connects to data. its not a new problem and has happened after getting the iphone 17 pro.Does anyone know a fix?

Resolved! How to add anothe GB

How to add another data? Like my data is about consume , how can I buy or add another GB? thanks

alyssa004 by Investigator
  • 149 Views
  • 1 replies
  • 1 Helpful

Upgrade prices

Hi, I have been a customer for over 10 years for 2 phone contracts. I eventually downgraded to sim only as i dont need the latest phone. But my son gets upgraded with the newest ones usually. I looked at upgrading myself the now back onto a monthly c...

Resolved! Re: Betting apps

Having the same problem, tried all the fixes and they still will not work on mobile data can EE please fix this it’s very frustrating. There are no restrictions on my account.

Clee4 by Visitor
  • 396 Views
  • 1 replies
  • 2 Helpful