Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I am on an Essentials Unlimited plan (100 Mbps target). My download speeds are hard-capped at 12.4 Mbps across both my phone and mobile hotspot. I have tested it with and without a VPN, and outdoors next to the mast. A moderator needs to review my ba...
I have already made a formal complaint to EE and it fell on deaf ears again, I have done troubleshooting via both their instructions and other tech support advice. Yet it's consistent. This is a brand new phone. Supplied by EE, the connection drops, ...
Why isn’t allowing me to gift data when I have over 3gb left.?
Is there issue with ee Internet on phone devices
My WiFi and friends hotspots (02 and giffgaff) work fine with the portal and we all have iPhones. On another forum somebody suggested downloading an ee APN IPV4 from GitHub which I did. It now lets me connect my hotspot but I now get an error when tr...
Hi I need free unmoved date [Mod Edit - Title added]
Has anyone else been having issues with EE when moving between areas on 5G and 4G? I've noticed that when my iPhone 17 PM switches from 5G to 4G while travelling to different places, the connection just stops working completely. It's been happening e...
Hi all,I'm buying a data-only SIM to put in a 5G router as a short-term stopgap before my fibre gets installed, and I've hit a discrepancy between two EE pages that I can't resolve. Screenshots attached.On the Pay Monthly SIM Only page (phone plans),...
I have a prepaid SIM card that doesn't allow me to use some apps. I suspect it's because of some age restriction. I went to a store and the guide said it was resolved, but nothing has changed. I don't know what I can do.
