Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Looking for an IoT SIM plan \ data package

Hi there.I'm looking to enable my IoT device with mobile data which would consume minimum data and requires no text and no calls. Ideally 100MB prepaid or so for a reasonable price. Or to pay per MB with no data plan with automatic top up. Does EE of...

Very slow data on unlimited sim

HiWasn't sure to tag this onto another thread or start a new one but couldn't see the exact issue I'm facing so, here we are.I recently bought a 5g unlimited plan as EE had the best coverage in my area. The speed checked shows excellent outdoor and g...

Resolved! Slow browsing, loading images videos on social media

Hello, i bought new sim and i am keep facing this strange issue like i am getting good speed but when it comes to browsing website even like wikipedia, and loading images and videos on social apps it is like speed is only about 1mb i got new sim port...

Resolved! Mobile data doesn’t work

Almost one week later and my phone cannot connect to the internet using my data.I have called every day to ask for help with this issue and no one has solved it.I have done network reset and phone reset several times but nothing has changed.** it sta...

Resolved! Spend cap

Resolved! Protest

Why is my SIM card's internet limited and I don't have access to all websites?

I need to make a data gift urgently on my app but it won’t let me

Connection not good enough

Hey, thisbis not a recent post, but please let me know how things worked out. I'm having the same issue, moved to EE, cctv won't work. Works fine on wifi, fine with VPN on, but that's not good enough. Thanks.

Images/videos not loading on social media sites

I have a really weird issue and im hoping someone may be able to come up with a solution. Essentially when im on mobile data images/videos will randomly stop loading on sites like X & Facebook, this happens for about 30seconds then they load again, t...

Resolved! New Sim speed is supposed to be uncapped , but is being capped a 100mbps

I've just received a new Sim on the All rounder plan which is supposed to be uncapped data speed. However download speeds are being capped at 100mbps so far in the first 24 hours of use. Its definitely capped - as I have 2 other EE sims that are del...