Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 190344 Views
  • 50 replies
  • 24 Helpful

Resolved! Sky betting app

I recently have been unable to load the sky bet app when im away from my house I've checked that the location function is on and have gone through all suggestions to fix problem ( uninstall and reinstall,  clear cache , turn device on / off etc but n...

Resolved! No able to gift data

I’ve been trying for a week to gift my wife data and it’s not allowing me to do so. The app just isn’t loading and the website says unable to see data at the moment. How can I sort this as she needs data??

Jolise60 by Visitor
  • 158 Views
  • 1 replies
  • 1 Helpful

Resolved! Checking data usage

I have an unlimited data plan... But I want to know howuch data I use... There's a chance I can lower my contract to a limited data plan when it's time... But I can't see my usage. I can enable it on the phone but that's just a snapshot. I want to se...

papabrown by Investigator
  • 582 Views
  • 5 replies
  • 4 Helpful

Resolved! Site Restrictions.

Hi i can't access my gambling sites due to restrictions    [Mod edit: title added.]

5g connection

My iPhone 14 all of a sudden won’t connect to iMessage what’s app Facebook etc although the 5g icon is visible, I’ve done all the usual restart stuff etc and nothing helped. Anything would be greatly appreciated 

Stu867 by Visitor
  • 202 Views
  • 3 replies
  • 0 Helpful

How do I know i've reached the 600gb Data limit

I have my EE "unlimited" (but dont get me on that BS) sim in a modem, unfortunately theres no way for the modem to automatically transfer text messages it recieves, so they effectively sit in the ether.As my network speeds vary between 6mb & 60mb, I ...

davidjac by Valued Contributor
  • 348 Views
  • 8 replies
  • 2 Helpful