Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I'm just trying to get my head around how much data my daughters phone is using currently. Data reset on the 26th of the month and today 28th 16GB has already gone, im sending her an additional 100gb a month ontop of the 20GB allowance on her contrac...
Hi Community, A few weeks ago, my phone decided not to connect to my car - Mercedes. So after trying everything I found a chat where resetting network setting would solve it. So it did fix it, managed to connect it to my car etc. However I cant seem ...
If your data plan contract has finished but your device contract hasn't finished, can you change your data plan.
It says I have 120GB of data I can gift. When I go to gift it, it shows 99.5GB out of 100GB available. This is at 7am on the day my allowance resets so I have used 0GB at the time (other than what is needed to log into the EE website) This is every s...
So I recently realised that for some reason my safe search was set to moderate, when previously it was off. I've already changed it back to off, but Google still says that Safe Search is active so I cannot look up certain search terms (which makes it...
My WiFi and friends hotspots (02 and giffgaff) work fine with the portal and we all have iPhones. On another forum somebody suggested downloading an ee APN IPV4 from GitHub which I did. It now lets me connect my hotspot but I now get an error when tr...
Hi I’m getting really annoyed with my phone signal internet buffering does anyone know what’s going on?im in the same place my signal has always been good night on every where but recently it’s happening all the time . im on unlimited date full speed...
How do I remove the data restriction that won’t let me on 18 signs
Hi,I’m looking for help with a network-level issue.My business website https://mothernaturewellness.co.uk is currently being blocked on EE when parental controls are enabled.This is NOT a device or account issue — it appears to be a classification pr...
When I’m on 5G and trying to access my apps and webpages, certain ones won’t open, I.e gambling, or lottery apps. I assume this is linked to some kind of internet security/safe search setting but I’m not sure how to change it? Does anyone know the st...
