Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Re: Stay connected if your data runs out

Good morning Jordan,I have just had a notice from EE to say my data has run out. As today is the last day of my billing cycle I decided that it was not important and I would run with the 'stay connected' part of my plan.But I'd been cut off.So I rang...

Resolved! How do i turn off parental controls on my sim card, and yes i am the account hol

Resolved! Why does it say open till 9 on customer services but when you ring it shut at 6

National Lottery issue

National Lottery App and OnlineSign in to the app, try to purchase ticket, tells me "You are Offline" Re-sign in, re attempt, again signs me out, says I'm offline check Internet.Tried on Google, done exact same.My signal is absolutely fine!My parenta...

Resolved! EE an Apple Watch Ultra2

Been trying for over three weeks to get a EE data plan working on my Apple Watch. Spoken to customer services over five times and still not resolved. Keep getting a 031 error code every time. apparently it’s setup at EEs end but absolutely no way can...

Resolved! Apple Watch help

I wish to remove my Apple Watch from my account and stop paying for it as I have updated and got a garming anybody know how to remove Apple Watch from your account ? Thanks

Resolved! Samung smart watch data contract transfer

Hi, i am currently 12 months into a 2 year data contract for my Saunsung smart watch. Can this data plan be transferred to a new Google pixel smart watch. If so, how. Thanks

Resolved! Change subscription and add ons

Why is the app always down it's not your fault it's ours can't change subscription for more data have been trying to do it for wks so I have to pay add ons which are really expensive so some months 50 for 150gig rip off

Resolved! Help

How do I take off the parental control on my mobile can anyone help

Resolved! Mobile data very slow

Hi, for 4 days my indoor data is very slow, I can't even watch a YouTube video. I reported the problem and they texted that everything is ok, no problem detected I called the 150, the only solution from them is to buy a broadband. I have the unlimite...