Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 132288 Views
  • 49 replies
  • 20 Helpful

Resolved! Data

How do I send data to my husband 

Rcwitty by Visitor
  • 41 Views
  • 1 replies
  • 1 Helpful

Internet issue

Hi,Whether I am connected to my Wi-Fi at home or using my data, I can't seem to be connected to the internet. Can anyone help? 

Data gifting not taking effect

HiI anyone else having problems with data gifting? I've gifted twice this month (my reset day in 15th) and neither has been applied.Jim

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Gifted data not showing.

I gifted 2GB of data from one sim to another this morning and it is showing gifted from one but doesn’t appear on the other - I got no text. tried again with 500MB and this time got a notification text but this also hasn’t appeared on the data allowa...

Mystery excessive data usage

Same problem as  a lot of people seem to have - two days into the month I'm informed that 80% of my data usage has been used up, when I have barely used my phone, and it is on wifi for 80% of the time - certainly overnight. Has happened for several m...

Martin122 by Investigator
  • 1522 Views
  • 7 replies
  • 13 Helpful

Resolved! Roaming

I forgot to text 150 and activate roaming. I’m now overseas… is there anything I can do?

Message re my account

Had this message. Hi from EE.As you've reached your Spend Cap, we've now barred some chargeable services, including using your phone abroad. If you're the account holder you can increase it by logging in to My EE or texting SPEND CAP to 150. If you'r...

MarinaB by Visitor
  • 73 Views
  • 1 replies
  • 0 Helpful

data gifting

I have two phones.  One is a 4GB plan the other is a 1GB plan.  I gotr a message that my 1GB plan is 80% of data used so I have tried to gift data from the other account as I have done on previous months, but it is now saying that the phone I am gift...

catokent by Investigator
  • 127 Views
  • 7 replies
  • 1 Helpful