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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 214609 Views
  • 50 replies
  • 24 Helpful

Resolved! National lottery

Am unable to access National Lottery says not connected to WiFi. I need the gaming unlocked 

Unable to add data

Un able to add data. Add ons only list roaming packages not a data purchases. 

howard23 by • Investigator
  • 175 Views
  • 7 replies
  • 1 Helpful

Unlimited Data Plan Gifting Changes - Info inside post!

Hey guys,This is for people on Unlimited Plans.So you don't get caught out....You used to be able to give 100GB/120GB data at any point on your monthly cycle. However, EE have craftily changed this. Even though you are Unlimited if you use 100/120GB ...

Resolved! Re: data gone!

I had a similar experience - 80% warning followed within an hours or twoby 100% cutoff, and I was not actually using my phone in between.  When I look at data usage it is not clear to what period it applies (since a new charging period sort-of starte...

katye by • Visitor
  • 83 Views
  • 1 replies
  • 1 Helpful

Resolved! still can't access the app with my new e mail

I am worried because Im unable and have been for some months to access the EE app to transfer data. You can do this for your daughter on the app. I have 3 products so data on all products but my e mail address was hijacked. I have recently been in th...

Resolved! Unlimited Data ?

If I’ve got UNLIMITED DATA why do I get texts saying, You’re Nearly Out Of Data??????Huh????

Resolved! Downgrading

Hello, I’m wondering if there’s anyway I would be able to downgrade my data plan? My data contract ended on 16th sept but I am still paying my device plan until next year- thank you 

Data

Hiya I need to talk to a human about my mobile data 

Isla17 by • Visitor
  • 67 Views
  • 1 replies
  • 1 Helpful
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