Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Data

Data add up

Resolved! EE app down for maintenance again

HelloThe app is down for maintenance until I cannot give some data to my Daughter.As it’s nearly 1 am, when I called 150 I found it was closed So they couldn’t manually gift Data for me.Not exactly ideal Not to be able to gift Data if the app is down...

Resolved! Unsported protocol

Can't get on over 18.betting sites unsported protocol keeps coming up ee help line uless

Data gifting not working, I have gifted previously

Resolved! Restrictions

Hi how can I get rid off restriction on my internet?

Huge hot spot data usage

Hi I’ve checked my data usage and it’s saying I’ve used 1.22tb for hotspot. I have been hot spotting my two iPads a lot as I’ve recently moved house and we have no wifi. I’m on a business plan with unlimited data, but is this actually unlimited? I do...

Foreign usage mobile charges but I am using a separate data sim package

Not wishing to pay EE exhorbitant charges for using my phone abroad, I purchase a data sim package from Ubigi..whole cost is £9 in total. But I see I am being charged 30p by EE for each message I send. My iPad shows my mobile data connection is with ...

Service Status is down EE - 5G Mobile is Trash Too!!

Over this last week the mobile 5G has been total trash, the speeds are so bad when you click a web page it takes forever to load. I thought it would come back to normal which is usually great as I have a GREAT 5G signal. However its still so bad and ...

Resolved! Why is my internet so bad?

I've got unlimited data with EE and I can barely get online with it.Ironically, the only way my signal is strong enough to get on here is by buying some EE data for £10 for 24 hours on my phone, without that getting online would be almost impossible ...

Resolved! How to contact ee with no credit?

EE has charged me loads and cut me off when I am only suppost to pay£15 a month charging me over £125 for no reason and then cut me off i can't contact them cause they cut off my credit. Please I need help to get hold of them