Other phones & Devices

Discussion about all other branded phones and devices including unlocking your device

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Resolved! EE PUBLIC WIFI STOPPED WORKING ON PS5

For the past 9 months, I have been using EE public wifi on my PS5. You connect to EE Wifi but internet will fail. You open Network > Connection Status > View Service Status > opens EE public Wifi Authentication Portal > Enter login details > You now ...

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SQ9 by • Investigator
  • 4485 Views
  • 17 replies
  • 2 Helpful

Resolved! No confirmation email

I made a purchase of a ps5 controller yesterday and payed outright but I have not received order confirmation and the money has left my account. I have checked my junk mail and there is no email. What do I do? 

Resolved! Wireless headset

Hello, I purchased a poly voyager 4320 headset Aug 2025 and this has gone faulty as people cannot hear me. can someone please advise where I go with this. 

Resolved! EE accidentally blacklisted my IMEI

Long story, but my husband's phone got lost when we were abroad and so I called EE to notify them. They blocked the IMEI number of the phone they thought he had, without asking permission or for any details. The phone they blocked is the one I am usi...

at318 by • Explorer
  • 98 Views
  • 2 replies
  • 1 Helpful

Resolved! Xplora x6 Play (eSim) Setup

Hi,I have recently purchased a Xplora X6 Play (eSim) Watch from EE in addition we were also sent a nano SIM card for the contract that we have signed him up on - this was us preparing our child to having a phone with a contract (he does have an old i...

GL611 by • Investigator
  • 2507 Views
  • 8 replies
  • 0 Helpful

Resolved! Re: EE Blacklisting issue

Hi Alli am going through to same situation and it’s been 3 months without any solution can anyone please guide me or tell me if they had this sorted? thanks

Ibrarb by • Explorer
  • 221 Views
  • 3 replies
  • 2 Helpful

Resolved! Faulty phone

I recently bought an Honor SIM-free mobile from EE. When I powered on the phone, I noticed that there was a crack inside the phone.I contacted EE to report the issue. I was simply told to return the item, but I was disappointed with the lack of prope...

NChida by • Explorer
  • 129 Views
  • 2 replies
  • 1 Helpful