Other phones & Devices

Resolved! how to get the MCK code

Hi, is there a web chat to help me get the MCK code, I've tried to unlock my phone but the Network unlock code i was given when entering the IMEI...the unlock code didn't work...now it's saying too many incorrect attempts and is asking to Enter MCK. ...

Phone problem while in call

Every time I ring out of receive a call the other person tells me it sounds like I'm under water.. but I have put my SIM card in 2 different phones and it's still the same problem . Any ideas

Repairs

I have booked my phone in for repairs last week. I was told DPD was going to pick it up. How long does it usually take for them to pick up a package? I have had any contact from either EE or DPD.

Resolved! Meta Quest 3S Game Pass Code Not Come

I had the Meta Quest Xbox Edition bundle arrive a while back however i am yet to have the Xbox Game Pass 24 month sub arrive.I assumed it would come after the 14 day cooling off was passed however that has happened and I dont have it. Has anyone else...

Mobile hotspot and tethering

I am trying to tether another phone to mine for mobile hotspot. We select the qr code which it recognises as my phone but then still cannot get access to Internet unless using WiFi access which we don't want as trying to avoid roaming charges. What i...

Resolved! Replacement phone upgrade

HiI have a contract that i can up grade if I swap my phone. I am happy to do this.The phone however is a replacement due to loss of original one. Can I still upgrade or is it void due to phone not being the original.

Resolved! Phone insurance

Hi, I have 3 devices that I am paying for. Does my phone insurance cover the sim only phone?

Resolved! You're unable to add another product to your account at this time.

Hello,I've been with EE for a few months now and I only have a SIM card with EE, my current phone's screen is broken and I was looking to get a phone added to my plan but when I have selected to see Pay Monthly option on the website it popped up with...

Resolved! Adding another mobile to my profile

Ive just ported a number over to EE from another provider. How do I add this number to my profile. The ported number is a PAYG whereas my profile phone is a pay monthly.

Resolved! tracking number not working.

Has anyone had issue with the tracking number, when i put it in every time it says i timed out. and says my order should be shipped in 2 working days and should get text/email of updates, but i had nothing though since Wednesday 16th July.my phone i...

Other phones & Devices

Forum Posts