Other phones & Devices

Resolved! Beware of Tablet Deception

I went to the EE store near Oxford Circle to upgrade my phone - I was given a 'free' tablet - to all customers please beware of this deception - the salesperson most likely will not tell you the SIM will be charged to you each month and you will be l...

Resolved! Ripped off with my upgrade

I upgraded my phone in November 25.When I started to use, it was getting warm. I went to a EE store to help with the transfer of data. When they had finished, the phone was warm. The manager said that was not right. I phoned EE and they said that the...

Resolved! Sony ULT Headphones with 24 months Apple Music

HiI recently bought a pair of Sony ULT headphones, through my account, and the offer included 24 months of Apple Music. I’ve got the headphones, but please can anyone tell me how I go about sorting the Apple Music subscription? I have Apple Music dow...

Resolved! MMS notifications stuck on home screen

Hello, I have a fairly basic Nokia mobile phone. I have two MMS notifications stuck on my home screen for about a month and can find no way to get rid of them (the normally disappear when I have read the MMS). Any advice would be appreciated. Th...

Resolved! Belfast

I return a phone in 3 1 25 and they not got it yet .I tried to ring ee but all am getting is a option which are no good I need to talk to someone to get this sorted can anyone help

Resolved! Broken Phone due to wear and tear

This happened a few days before Christmas my phone decided to break on me, I cannot connect to the mobile carrier, I went to the Apple Store and got it diagnosed and they said it was wear and tear and would cost me £500 to repair it which is extremel...

Resolved! Blacklisting lost phone

My phone was lost so I contacted with EE to report and asked for blacklisting the IMEI. EE member said that they added my lost phone imei into the blacklisting list already and sent me the proof of barring. Unfortunately, my insurance company said th...

Resolved! Can anyone help .please. the Pattern to open my phone is saying wrong pattern

My phone won’t open it says my pattern input is wrong and has blocked me tried re tried chatbot no help at all .any one any ideas .? T.i.a.

Resolved! B*****

EE One

Resolved! Am I able to exchange beats earphones for a different colour?

I got some orange Powerbeats Pros for christmas, but when I opened them up, they were way brighter than I expected them to be. I’d quite like to exchange them for lilac - does anyone know if EE offer an easier exchange process than filling in the ret...

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