Other phones & Devices

Unlock Device Page Not Working

Hi, can anyone get the EE unlock device page to work? Every time I enter the IMEI number, I get the following message (and its been like this for weeks).... "Please try that againSorry, something went wrong on our end. Please enter your IMEI again o...

Unlock 4g mini WiFi

Hello ,I have an EE supplied 4G Mini Wifi locked to EE network , which I wish to " Unlock " .I have supplied the IMEI code to EE and received a 10 digit Unlocking Code .I have Chosen the "Unlock your EE device" option and just received an Email which...

Resolved! Google pixel 8 free ear buds

How do I claim my free ear buds I brought my Google pixel 8a on 26th Jan but can't find the link to claim my free earbudsThanks Yvonne

Want additional line phone or laptop but app says not eligible joined

Been custom for years new app don't recognise this entitlement to multi discount not on account got broadband disc discounts not being applied but was charged for smart WiFi add on told spoke 4k box with regrade total mess my account complaints team ...

Resolved! Sony headphones receipt

Hi I ordered the Sony headphones last year and they've stopped working. I've contacted Sony who want a proof of purchase including vat receipt. Any idea where I'd find this on my account? Or who to contact online? I can't call 150 as I'm deaf so stru...

Resolved! Cancelling a paired watch

Is there any way other than phone I can cancel a plan? I’ve tried phoning 7 times over the last few days & can’t get through, I don’t have time to be sitting on hold for 30 minutes +

Resolved! Husband has a new phone, do we have to contact EE to let them know,

Husband has changed his upgraded his phone, will we need to purchase a new SIM card and let EE know about his new phone?

Resolved! Trading in phone

I need to mail my old Pixel 7 and was wondering if I should include the original box and charger or just send the phone ?

Playstation Portal using iPhone Hotspot not working

Hi,I recently purchased the PlayStation portal through EE, very excited to use away from my house. Its works very well when on my home Wi-Fi, and also when connected to Wi-Fi when away from home. Issue I have is it will not connect to my phones hotsp...

Resolved! IMO Dash plus - Hotspot / tethering?

Hi all, I'm interested in getting an IMO dash plus for some smartphone detoxing but I'd like to know whether it is able to hotspot / data tether for when I'm carrying my laptop or tablet with me.Can anyone confirm? I've checked all the technical spec...

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