EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by • EE Community Manager
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  • 6 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by • EE Community Manager
  • 6958 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by • Former EE Community Manager
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  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by • Former EE Community Manager
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  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by • Former EE Community Manager
  • 10353 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by • Former EE Community Manager
  • 10028 Views
  • 0 replies
  • 10 Helpful

Resolved! Orange / EE pension - ex employee

Hello,I'm an ex Orange & EE employee who had a workplace pension from circa 2006-2019. Who administers the scheme for ex employees please as I've contacted Scottish Widows with no success? Many thanks  

marsds1 by • Visitor
  • 111 Views
  • 3 replies
  • 0 Helpful

Resolved! Can't jump to first unread post

I hope this is the right place for a question about the community website. The community feedback forum is the obvious place, but that is closed.My question is about jumping to the first unread post in a thread. I have ticked my option in My settings...

FoxRadio by • Skilled Contributor
  • 213 Views
  • 4 replies
  • 5 Helpful

Resolved! P45 EE

Hi, I’m an Ex EE employee and need my P45, I can’t find my copy can I please have an email for HR to request a copy?

AnnieC2 by • Visitor
  • 2397 Views
  • 10 replies
  • 1 Helpful

Resolved! Employment reference

Hi, im a former EE contact centre employee. I’m in need of an employment reference and I can’t find an email or number anywhere. Please may someone advise? thanks 

Resolved! New User query - Private Messages

I am a new user in the community and have the same iPhone 16 Pro Max issue as a number of other users.I see that @Linzi_H asked people to send her private message with their IMEI number but unfortunately I can’t see private message icon at the top of...

Will_ by • Visitor
  • 76 Views
  • 2 replies
  • 6 Helpful

WORST customer service ever. AVOID!!

I'm honestly so disappointed and frustrated with the way EE has handled my complaint, first raised in September.I've constantly been promised callbacks and email updates, but not one has materialised since September. If you're considering becoming an...

Resolved! Christmas Raffle Corby Old Village Primary School

Good afternoon. I am the Secretary of COVPs PTA.We are holding our annual Christmas raffle in December and are on the lookout for raffle prizes. Our PTA raise money throughout the year and put on and staff 3 school disco's, an Easter Bonnet Parade, C...

KeriTew by • Visitor
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  • 1 replies
  • 0 Helpful

Resolved! Payroll

Hi there I have recently left EE and receive my final payment for previous month however it’s way lower then what I was expecting Based on the hours worked, annual leave and commission, I strongly believe I have been underpaid. How do I get in touch ...

Ar13fog by • Explorer
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  • 1 replies
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Resolved! Post Replies email?

Hi.Post reply email never arrives?I only see an option to choose reply email when on posting field but can't find it under settings?

onetoone by • Valued Contributor
  • 87 Views
  • 2 replies
  • 1 Helpful

Resolved! Change Account Type to Upgrade

Hi there!I am a current EE Employee in one of the franchise retail stores, I was looking to upgrade my line to the iPhone Duo and obviously I understand that the Duo is restricted to colleagues for the foreseeable future with the internal upgrade for...

Fxdedszn by • Visitor
  • 111 Views
  • 1 replies
  • 1 Helpful