EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 2995 Views
  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 4416 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
  • 7581 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
  • 9784 Views
  • 0 replies
  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 8639 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 7644 Views
  • 0 replies
  • 5 Helpful

Signing in to this site

Why do you insist on having to issue a one-time security code to access this site, when I've already used a login? Signing in to something critical like my bank account is easier, this is just a forum.

Reference Request

Hi I am a former employee of EE and I need to supply references  for a new job. Could you please supply me with contact details for the HR department? Thanks  

Denise77 by Visitor
  • 264 Views
  • 1 replies
  • 0 Helpful

Resolved! HR Contact Information

Hi there - i'm an ex-employee, i never received my P45 because of an email issue, i now need to contact HR to request a copy of the P45. Could i have their email & contact number please. Regards

Locating My Pension Scheme

Hello,I'm an ex employee of One2One, T-Mobile, EE  and seem to have lost details regarding the current pension provider. I have information for Capita but nothing more recent. Can anyone advise as to who I can contact to find out more.Many thanks

Pricey69 by Visitor
  • 834 Views
  • 3 replies
  • 0 Helpful

Resolved! P45 EE

Hi, I’m an Ex EE employee and need my P45, I can’t find my copy can I please have an email for HR to request a copy?

AnnieC2 by Visitor
  • 1407 Views
  • 9 replies
  • 1 Helpful

Resolved! Abusive ee escalation team

Hi I've just spent the last few days being abused and railed and threatened by ee call centre staff,  it started with trying to get my complaint delt with in a professional manner .They have promised to call me back 6 times 4 of them by managers from...

Kevinhome by Investigator
  • 541 Views
  • 8 replies
  • 0 Helpful

Resolved! EE interview done but no official response

I completed an online first interview consisting of written questions and video questions. I then received an AI insight on my written answers and confirmation that my interview had been received and I would have my videos assessed, assumably by a re...

Mary2404 by Visitor
  • 378 Views
  • 1 replies
  • 0 Helpful

Resolved! Wonderful customer service

I went to the ee store in Trowbridge and Jayden spent over an hour, very patiently, kindly and politely sorting out all the problems with my ee account. Now I can see my bills and the ee app is successfully downloaded on to my phone. I have spoken to...

Alex4861 by Visitor
  • 261 Views
  • 1 replies
  • 1 Helpful

Resolved! “Privacy Portal”

I have requested some data from EE and then received an email directing me to the “Privacy Portal” which I cannot locate and there was no link in the email. Can anyone direct me towards it? Many thanks, Anna 

ANNA64 by Investigator
  • 328 Views
  • 1 replies
  • 0 Helpful