EE Community info & News

Welcome!  Here you will find updates and info about the Community

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 1825 Views
  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 2775 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

Login.png Login 2.png Login 3.png Register 1.png
Sean_D by Former EE Community Manager
  • 6555 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

first steps badge.PNG familiar face badge.PNG helping hand.PNG Badges.png
Sean_D by Former EE Community Manager
  • 8790 Views
  • 0 replies
  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

Community Stars.png
Sean_D by Former EE Community Manager
  • 7606 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 6502 Views
  • 0 replies
  • 5 Helpful

Why does nobody answer 150?

EE customer service used to be amazing, calls were answered within seconds! Now waiting over an hour for calls to be answered - ridiculous! Not all questions can be answered with your automated services, sometimes human input is still required. 

AALIA01 by Explorer
  • 233 Views
  • 1 replies
  • 1 Helpful

Finance for full time carer

Does anyone know whether EE will accept a full time carer for EE finance? A full time carer who receives benefits for caring isn’t unemployed, they give up work to care for someone and they shouldn’t be penalised for it. Does anyone of a carer would ...

Beanssss by Explorer
  • 310 Views
  • 4 replies
  • 2 Helpful

Orange pension

Hi I worked for orange 1995 to 2003 and have no current contact from my pension fund. Can you help point me in the right direction please 

Hsf by Explorer
  • 1031 Views
  • 10 replies
  • 5 Helpful

Exceptionally poor service from EE/BT

So let me take you on this abysmally poor service journey from these two companies. We were with BT for WiFi. For the last six months with them we had literally no service in relation to WiFi. In the end we contacted them end of October 2024 and they...

Nuisance

Just had a lovely conversation with a EE customer agent called Lauren sorry no last name the conversation was about EE maybe providing customers with a window sticker to say there with ee as I've been a customer for 6years and at least 5 times a year...

Charity donation

Hi  I am the coach of a local ladies football team called Ocean city ladies. (They have had a tough time setting up after being pushed out by their parent club originally to make way for a boys team and left without a coach, pitch kit etc, which is w...

Resolved! Contact Support

Good Morning, I am working with a not for profit to support unpaid carers on quite a large project.  I wonder if anyone could put me in touch with someone surrounding 5G sim subscriptions.  This is being grant funded.  Thanks for any help here.

Mark524 by Visitor
  • 297 Views
  • 1 replies
  • 2 Helpful