EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
  • 4506 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
  • 6883 Views
  • 0 replies
  • 72 Helpful

Meet our team of Community Stars

Hello Community,   Here in the EE Community, we run a program called the ‘EE Community Stars’.  This program recognises the exceptional contributions of some of our more active and helpful members.   The Stars are not employed by EE but offer up thei...

Sean_D by Former EE Community Manager
  • 4741 Views
  • 5 replies
  • 12 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 5526 Views
  • 0 replies
  • 34 Helpful

Meet our Community team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

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Sean_D by Former EE Community Manager
  • 4988 Views
  • 3 replies
  • 3 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 4427 Views
  • 0 replies
  • 4 Helpful

Pension information

Hi  Im an ex employee 2014-2022 and trying to trace my pension as I have received no annual statements of anything like that since I left. Can you forward information of the pension providers please? Many thanks David Williamson 

Charity donation

Hi  I am the coach of a local ladies football team called Ocean city ladies. (They have had a tough time setting up after being pushed out by their parent club originally to make way for a boys team and left without a coach, pitch kit etc, which is w...

EE losing court case lawsuit

Just an update about my lawsuit against EE, I am pleased to update that I have won the case against EE, which I highlighted in my previous reviews. The court has ordered EE to pay me back, plus interest and court cost forthwith with a warning that go...

fbathich by Visitor
  • 233 Views
  • 5 replies
  • 4 Helpful

Positive feedback

Hello, I would like to thank Daniel for all the help he has giving me in resolving the issues I had with 4g wifi. I couldn't find anywhere specific to post positive feedback, so hope it's seen here... I just wanted to acknowledge that Daniel's custom...

contacting ee

HelloI'd like to invite an ee representative in the Glasgow area to an internet advice day concentrating on social tariffs. I phoned and eventually got an email address to try but it bounced back. How can I get in touch?

ruthvw by Visitor
  • 125 Views
  • 1 replies
  • 0 Helpful

Appalling customer service

Rubbish customer service after been a loyal customer for ten years! Put a complaint in but can’t tell me how long it will take to resolve or speak to anyone in complaint department. Great…… roll on leaving 

Excellent customer telephone service

Good afternoon,Having just transferred my bt hub and mobile from bt to EE I had a billing question and called the EE helpline.i spoke to Ayelsha ( hopefully my spelling is correct ) who dealt with my query in a ver prompt and professional way, I was ...