EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 1817 Views
  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 2769 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
  • 6546 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
  • 8784 Views
  • 0 replies
  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 7599 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 6494 Views
  • 0 replies
  • 5 Helpful

Charity Raffle Prize

I am the Chairman of a registered charity that was set up to provide grants to smaller charities. Because we are a very small foundation, for the time being the trustees have made the decision to support a single charity that do some incredible work ...

Connection down.

Is anyone else out there having trouble with their connection?Can never get hold of a human when contacting ee.  Was better when it was BT

Dean1170 by Visitor
  • 134 Views
  • 1 replies
  • 2 Helpful

Ex employee

Hello, I require a document which states my start and end dates for a background check, I left EE in February 2022. Could someone please help with how best to get this.   

Manc22 by Visitor
  • 112 Views
  • 1 replies
  • 2 Helpful

Resolved! Contact by Email

How do I contact EE by Email or text? I have difficulties using my phone to speak and am only comfortable typing which gives me time to remember  or read relevant and specific topical details, consider account / order details etc, and to have a recor...

Raffle / Auction Request

I am writing to you today to ask you if you would be able support for our 5th Annual Cystic Fibrosis Charity Golf Event this year. This year's event will be held on Saturday 28th June 2025 at Paultons Golf Club.We are excited to announce that we will...

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EE website session timeout

HiCan EE tech team please increase session of EE community website, we everytime I need to login even just after 15-20 minutes.If remember me can be there, at least 24 hours login may help rather than 24 minutes or so.

Rky by Prodigious Contributor
  • 190 Views
  • 4 replies
  • 1 Helpful

BAFTA and EE set the stage

I have sent my entry today via video on the EE Instagram account, which was within the time given for inscription (21 march by 23:59) The terms and condition say that a form which should be filled by the 23RD of march will be sent within one working ...

How do I talk to someone?!

Oh my goodness, I am sick of trying to find a way to actually speak to someone in EE - I don't live near a store so I need a call. I have gone through the 150 call, through a variety of options, eventually got to the option of getting someone to phon...

CaraSam by Investigator
  • 268 Views
  • 4 replies
  • 3 Helpful