27-10-2026 02:59 PM
Hi there!
I am a current EE Employee in one of the franchise retail stores, I was looking to upgrade my line to the iPhone Duo and obviously I understand that the Duo is restricted to colleagues for the foreseeable future with the internal upgrade form. My question is can I change my account type from a colleague account to a consumer subsidy account and change my employee discount to just a f&f 30% instead, and then process the upgrade that way without the restrictions? Thanks
Solved! See the answer below or view the solution in context.
27-10-2026 06:16 PM
Hi @Fxdedszn,
Welcome to the Community!
I'd recommend reaching out to our internal colleague options team, whose contact details you can find on the intranet, and they will be able to discuss your options with you. If you need any further support then speak with your team leader, and they'll be happy to help.
Rach
27-10-2026 06:16 PM
Hi @Fxdedszn,
Welcome to the Community!
I'd recommend reaching out to our internal colleague options team, whose contact details you can find on the intranet, and they will be able to discuss your options with you. If you need any further support then speak with your team leader, and they'll be happy to help.
Rach