Apple Devices

Phone keeps turning off and on

My iPhone 15 keeps turning its self on and off after 2 minute. Doesnt leave enough time for it to do an update. Tried doing an update in recovery mode but it stops and says the update has been corrupted. When on it works perfect but restarts after 2 ...

Review

Hi there - I am not sure how to leave a formal review so please pass this onto the relevant people. I have recently had the WORST customer service experience of my life with EE (one of your team dropped my phone and cracked it & I was then told I had...

Will EE support RCS E2EE (End 2 End Encryption) on IPhone RCS messages...

Are there plans to support the recently released 26.5 update feature of E2EE for IPhone RCS? If so any ideas of a timeline?

Resolved! Upgrade

Hi when are my due for an upgrade?

Resolved! Apple Watch but didn’t give me my data

I lost my watch and got sent out a new one but they sent a new one out but without the data I had ?

New phone - old sim after upgrade is not working outside home WFI.. fuming,Help!

Hi guys,Please help! I upgraded (or shall I say downgraded) to a different phone, I had an iPhone 16 Plus, it said I could upgrade so I did, but I chose an iPhone 15, I know it's a downgrade technically but I like the size, it fits in your hand bett...

Resolved! Hide debit card image on quick pay iphone 13

Anyone know how to hide the image of your card that appears when you double click on the side button? can’t see anything in settings.

Resolved! 5G+ symbol on iPhone ?

Hi,I am in a 5G SA + location.should my iPhone 17 pro be showing the 5G + as only shows 5G ( when I do a google search on EE is says should say 5G+ )any ideas? Anyone with iPhone seeing 5G+ symbol in 5G SA areathanks

Resolved! iphone 17 pro max order

hi everyone, i ordered an iphone 17 pro max in silver, 512gb, and it said 1 day for dispatch. ordered it around 5:30pm. will it come tomorrow? or is the cut off 5pm? TIA!

Can’t link phone to app

I have been with EE for years and have never changed my number but I can’t link my phone to the app. This is very frustrating and appears to be a common complaint. What’s going on?