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Discussion about Apple's range of devices including unlocking your device

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Missed call alerts

Hi, Having an issue with not recieving missed call alerts when my phone has no service. While in a shop with no service today I missed multiple calls from family and still hours later don’t have any notification anyone called me. I only know because ...

Resolved! Ray ban meta size ?

Hellodoes anyone know what size are the Ray ban wayfarer are.I know Ray ban do two sizes but in the ee shop it does mention anything.spoke to 4 people from EE without any luck.

Resolved! No confirmation email

Hello, I’ve recently switched to EE and yesterday I brought the iPhone 17 pro on contract with eSIM. It’s has been a day later and I haven’t received any confirmation email or delivery details etc and when I try to track my order on the website it sa...

Thomasf by • Visitor
  • 896 Views
  • 4 replies
  • 4 Helpful

Resolved! IMEI number

Hi I recently sold my old iPhone and the company I sold it too is asking for my IMEI number for the phone they have. Is there a way I can find this?? I don’t have any paperwork for it and it’s is deleted off of my iCloud account!

EmBowen by • Visitor
  • 275 Views
  • 3 replies
  • 0 Helpful

Apple Watch SE Cellular for location tracking

I have an iPhone with a Sky Mobile contract.I want to buy an Apple Watch SE Cellular for my 9-year-old using Family Setup. Can I keep my phone on Sky and activate an EE Standalone / Family Watch plan, or do I need to move my mobile contract to EE?

Linz24 by • Visitor
  • 241 Views
  • 1 replies
  • 0 Helpful

Resolved! selling

I have paid off the flex payment on my iphone and have upgraded so i am free to sell my old iphione 15, how do i get the below info i need to show the company purchasing my old phone?1. Proof of purchase2. Confirmation of contract status3. Ownership ...

Resolved! Upgrading

 Dear Customer Service, I hope you are doing well. I recently placed an order and received the confirmation email with the order number. However, I have not received any further updates regarding the status of my order. Could you please let me know i...

Khadim07 by • Explorer
  • 380 Views
  • 4 replies
  • 0 Helpful

Resolved! HBO not working

I have TNT sport included in my phone contract yet now it has become HBO I can’t seem to get onto it. There is no activate button on my ee anywhere and when I type my email username into the HBO max app it says account doesn’t exist ? How do I get ac...

Sean_7 by • Visitor
  • 816 Views
  • 3 replies
  • 1 Helpful

Apple Watch Cellular

Watch will not work away from phone, bit of nuisance to be fair, have spoken with customer services but to no avail, its an iphone 15, previously worked fine with iphone 12, have paired watch ok, any ideas?? 

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