Apple Devices

My iPhone 14 pro max has a locked screen

Resolved! Two signal bars at the top right of the phone

hi I’ve just switched to EE and there’s two reception bars at the top of my phone is one for phone reception and one for 4/5g reception??if anyone knows anything I’d like to know as at the moment I can’t make an out going call

Resolved! I.P address

My IP address on my iPhone and iPad both show up as if I’m outside UK. I can’t use the lottery. My husband’s phone and tablet are fine. How can I change it?

Resolved! No cellular network on iphone or iwatch

Hi my new paired contract between iphone 16 pro max and iwatch 10’series started today. i left my watch at home by mistake, but had no network on my phone all day, no signal issues in the area at all. come home and cant make or recieve calls on eithe...

Resolved! Apple Watch Ultra

Hii have just bought an Apple Watch Ultra. Can I add this to my phone contract to share minutes/texts or is a new ‘contract’ needed for it? TIA

Resolved! Using iphone in Pakistan and its carrier locked

Hello everyoneIm using iphone 11 pro max and it's carrier locked, if anyone know how to convert it into factory unlock kindly reply.

Resolved! Primary and Secondary On same number

Hey, I recently upgraded my phone. I received a new sim, however it is the same number as my old phone. I switched devices today, however it is showing a primary line and a secondary line. One looks like it is for Wi-Fi (no service) and the other sho...

Resolved! looking to remove Apple Watch from my account

how do I take an Apple Watch of my acc

Smartwatch Data

Hi, I’ve just joined EE from O2, I have gone for the All included iPhone contract which is meant to include smartwatch data. How do I set this up as when I try to connect through my watch it says I’m not eligible to upgrade, but I don’t want to, I ju...

Ee is charging me for item that i don’t have

they charge me £11 for magic pen as an accessories for in my ipad M4 but i don’t have that magic pen and i never add it