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Discussion about Apple's range of devices including unlocking your device

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Resolved! Blacklisted phone - no reason

Hi so my phone just stopped working , I rang EE to see what the issue was they said my phone has been black listed but there is no reason listed , bill our paid phones not reported lost or stolen . I need the phone for work but I need to travel tomor...

Resolved! Back order

Good morning I ordered a iPhone 15 blue yesterday it’s in a back order but the lady said I’ll receive it with in the 7 days but it says it will be dispatched in 24 hours 

Resolved! All incoming calls are diverting to voicemail

Has anyone else experienced this recently? all my incoming calls have been diverting to voicemail. on the call list it says 'call answered on another device. I turned everything like focus and voicemail off. Turned off all my other devices like my Ap...

Jai163 by • Investigator
  • 4658 Views
  • 15 replies
  • 4 Helpful

Resolved! Warranty query

I have two contracts with EE, one of which is my daughter's iPhone 15. I started this iPhone 24 month contract in February 2024. Today her phone suddenly died. It is totally unresponsive, despite attempts to reset it and charge it.Would this be still...

lxdxrd by • Visitor
  • 140 Views
  • 1 replies
  • 3 Helpful

Resolved! Apple Watch Cellular free add-on

Hi - I have a Business essential unlimited 36 month plan and read that certain plans allow me to receive a Free EE data plan for a cellular Apple Watch I was thinking of purchasing one soon, could you please confirm if this plan would cover me for th...

Resolved! EE Finance Payment Error

I have been trying to order products from EE, particular the AirPods Max with EE finance. And everytime I get to the checkout page and input my card details, I get a feedback that there is payment error. This has been happening with all my cards that...

Aces77 by • Explorer
  • 468 Views
  • 5 replies
  • 2 Helpful

Resolved! Live Chat

How do i access live chat please?

CPNE35 by • Visitor
  • 4323 Views
  • 22 replies
  • 8 Helpful

Replacement iphone - refurb or new?

Hiya,I broke my iPhone 16 PM on Thursday morning and insurance were amazing and got a new one to me by Friday afternoon. It's in pristine condition, with an N model number which I know means replacement. Its 'purchase date' is July 18 2025, according...

NatashaLou6 by • Established Contributor
  • 229 Views
  • 3 replies
  • 4 Helpful
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