Apple Devices

Resolved! no order status or confirmation

I ordered a new phone, and I can't find any status on the order. My current phone is broken, and I can see i have messages from EE but without being able to open my phone or have access to another phone to call you. I don't really know what's going o...

Resolved! Warning to all iphone users updating to ios26.4

if you have the latest iphones and upgrading to ios26.4 be warned that after installation it now asks you to prove you are over 18. This is fine if you ar over 18 and have a credit card, but many won't have a credit card and thus can't prove who they...

Resolved! New password on router

Ee kindly rest my password on my router as I had been scammed. If I do a factory reset which is recommended will I lose the new password?

Resolved! Order

Hi I placed an order and I have the order ref but it will not let me track it any idea what I should do

Resolved! Apple msg: future MacOS version will not support Intel-based Norton Safe Web

Hi.I received a message on my MacBook Air this morning saying that a forthcoming version of MacOS would not support apps written for Intel (Rosetta software going out of support) so a new Apple specific version would be needed. So I contacted Norton ...

Resolved! Number

I put the dual sim on my phone then I deleted the number, how can I get my number back

Resolved! iphone 17 pro max not charging

I have had my iphone 17 pro max for a few months now probably just before christmas if not a little bit afterwards. it was working fine, completely fine. i was playing a game on it today and it was on 1% so i thought oh i will let it turn off. then g...

Resolved! Apple Watch contract

Hi!I have an Apple Watch that was out of contract in December 2025 , but I am still being charged monthly. Can I cancel the plan immediately?

Resolved! Apple activation lock

So we’ve given our daughter my wife’s old iPhone 14, got a sim and set up a new Apple ID for her & set up on family thing so we can track her.everything was fine for a few days then it kept asking for the password and then saying it was account locke...

Can't connect Mac to iPhone hotspot unless I change Mac WiFi settings to IPv6

I can't remember when this was last working ok on IPv4, but I think the last time I connected to my hotspot was in Sept last year, but now with both iOS 17.2 (and now 17.3), and with my Mac on MacOS 14.2 (and as of today, 14.3), I have to change the ...