Apple Devices

Resolved! Unable to switch my physical SIM to eSIM – “Replace my SIM” page shows an error

Hi, I need help switching my EE physical SIM to an eSIM. When I go to Settings → SIM → Replace my SIM in the EE app, it sends me to a page that always shows an error (see Screenshot 1). It says:“Sorry, we were unable to complete your request right no...

Resolved! new phone

Hiya, just bought a new phone yesterday, and as I was trying to set it up, I was trying not to transfer anything on my old phone, like photos, but it did anyway. Would I need to restart the phone to stop this? Any help appreciated, thanks.

Resolved! Apple Watch Ultra 3 won’t have 5G

I received my Watch Ultra 3 today and as i suspected only has 4G. Called EE to be told that no watch plans currently support 5G. Spoke to a manager aswell to confirm and its true. At the moment although the watch is 5G compatible we are stuck with 4G...

Resolved! iPad Pro M5 1TB Stock

I pre ordered the 1TB iPad Pro M5 earlier this month and still no updates on stock or an eta on when it will be sent out.Has anyone else ordered one and received theirs?

Resolved! Apple One Inclusive Extra

I have the option to include the Apple One as my inclusive extra, but I currently have the Premier version of this as my family use it, is there a way of taking this extra and paying a little more for the top tier version?

Resolved! Compromised account

Hello,Someone is controlling the content I can see likely through a proxy server. how can I check for this?EE site + blank = interception attempt If someone is trying to: spoof your SIM identitycontrol your carrier settingsprevent you from viewing...