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Discussion about Apple's range of devices including unlocking your device

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Resolved! iPhone 18 pro max

hiI ordered a iPhone 18 pro max on october 10th which I have now received it was collected from store but it was wrapped in plastic it was a 512gb model I am a bit worried it is a fake as Apple no longer wraps in plastic it usually only has pull tabs...

Resolved! New order

I ordered my iPhone 18 pro max glacier it’s been 4 days no update on delivery and called ee customer support and they said to just wait for the sim 

Marta901 by • Explorer
  • 156 Views
  • 3 replies
  • 0 Helpful

iPhone 18 pro max

I ordered the iPhone 18pro max glacier from the ee app on contract 2 days ago 23rd October I received the successful ee order email and then on the order tracking says your order is in hand but I’ve had nothing since then I paid £30 upfront fee I’m j...

Barl21 by • Explorer
  • 132 Views
  • 6 replies
  • 1 Helpful

Resolved! EE insurance claim

Hi EE Team,I reported my lost phone claim on 20 October over the phone and provided all the details about what happened. It has now been almost one week, but I still have not received any update, and my claim appears to be pending.I chose EE and boug...

Resolved! Iphone 18 Pro max Burgundy 512 Gm

 Hi, I placed an order for the iPhone 18 Pro Max 512GB in Burgundy on 25 September 2026. However, I still haven’t received my phone, and I haven’t received a confirmed delivery date.

KB126 by • Visitor
  • 116 Views
  • 1 replies
  • 0 Helpful

iPhone update

I have just recently updated my phone but now if I want to go on a gambling app on mobile data it doesn’t matter where I am it says unable to connect/ bad connection any advice greatly appreciated in regards to this matter 

Mark1165 by • Visitor
  • 110 Views
  • 1 replies
  • 1 Helpful

Sim

My phone won’t transfer the eSIM to my new phone

Tom453 by • Visitor
  • 46 Views
  • 1 replies
  • 1 Helpful

Resolved! Enquiry About iPhone 18 Pro Max Monthly Plans

Hi, I'm interested in the iPhone 18 Pro Max on a monthly plan. My budget is £40–£50 per month, preferably with unlimited data and no upfront payment. Could you tell me what deals are available? I'm 16, so my parent or guardian would need to arrange t...

FdesA by • Visitor
  • 88 Views
  • 1 replies
  • 1 Helpful

EE messed up, I’m getting punished

Hi all.So, like many, I pre-ordered the iPhone Duo 256GB Night Sky minutes after the pre-orders went live, received a confirmation email with an XKO number.Following day, I was asked to call EE. The system messed up and didn’t fully process the order...

iPhone duo dpd text

iPhone duo preordered 1.30pm on preorder day & due to arrive tomorrow but not received a dpd delivery text or any update on tracking. Contacted ee that said I am down to receive it tomorrow dpd text until 8pm but still no text or confirmation. Has an...

Katiefaz by • Visitor
  • 549 Views
  • 3 replies
  • 0 Helpful
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