Resolved! What is Additional payer authentication
What is the Additional payer authentication and where can I find it
Apple Devices
Discussion about Apple's range of devices including unlocking your device
Forum Posts
Resolved! sim not provisioned
Hi, my physical EE SIM is showing “SIM not provisioned” on my iPhone and I have no service. This happened after I erased my iPhone. Can you please check whether my SIM is active and re-provision/reactivate it on my account?
ee sim on iphone can I use with ipad with no extra charge?
I have an EE contract for my iPhone, can I get another sim card to use on my iPad with no extra charge?
Resolved! Apple Watch cellular set up error message
can anyone shed any light on why I am getting the above message when trying to activate cellular on my new Apple Watch series 11? I have never had to select set up as someone else before and I’m worried how this will affect pairing of my phone and w...
HELP with new device without access to my number
Hi, I recently made an insurance claim for my phone and my new device arrived today. I can't set up my new phone because when I login to my Icloud account it needs to send me a verification code to my phone number which I currently have no access to....
Changed phone
Hi has anyone ever changed there I phone at an ee shop got home and there is no network on the new phone, I have just upgraded from a 13 to a 15 and there’s no network working, they changed the sim in the shopi don’t know what I can do
Resolved! Re: iPhone Air eSIM question?
Hi.I am trying to transfer my phone number from my iphone 16 to my new iphone 17 air but it fails. I am following the on-screen transfer assistant but after 30 secs of spinning wheel it says that it could not transfer the number over and that I shoul...
Resolved! Trying to activate new apple watch
I am trying to activate my new apple watch, have followed all the instructions including deactivating my current watch but retaining the plan. On setting up the new watchhing i get to the point where i am told to phone 150 which i have done via the ...
Resolved! Sim problem with lost message
Hi i damaged my phone I put my sim to previous device iPhone 11 but can find last message what I get on my iPhone 14 Pro Max cause is gone. I didn’t save number this was a my customer and in this txt message was adress pick up from I need this person...
Resolved! New phone help with sim
Hi everyone. I got my new phone yesterday and put my old SIM card into it, but it isn’t working. The phone isn’t detecting the SIM, so I have no signal or service. Has anyone else had this issue or know how to fix it? Any advice would be appreciated....
