Home Services

Resolved! Return kit bag

Hi I have not received our bag to return our old device. Please can you arrange one to be sent out please . Shaneen

EE app is under maintenance and I need to manage my home hub

I'm paying £35 a month yet my connection drops with mobile home broadband my PS4

Resolved! Disney plus app on EE Tv

This is not on the apps list. Can I add it on to it? I tried to share screen from my iPhone but it didn’t work

I'm a recent EE customer and still within the 14day cooling off period, and I'm seriously thinking of taking it!I just cannot get used to having to watch adverts again!My Mrs watches the itv soaps religiously and has done for over 25yrs, and being ho...

1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?

Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...

Looking for those on the 1.6Gbit service and having problems (see inside).

Hello all,Ever since switching to the 1.6Gbit service and moving to the Smart Hub Pro (the white, but tall WIFI 7 router) provided by EE I, as well as many others are experiencing issues with what seems to be a firmware issue on the hub. It seems to ...

Scam

I am doing g this yo make u all aware of a new scam. Very new. Scammwrs spoofed your number and can either make calls using it or as In my case send 411 international text message. Yes thats right 411. I had to pay over £100 127 to be exact. EE REFU...

Cinema streaming in 4k, namely jurassic rebirth

Does anyone know if the cinema comes home movies are in 4k.I can rent jurassic rebirth on amazon, it says its 4k. Ee tv it just says dolby digital, no mention of resolution. Asking as I would hope the bt box to be better at streaming from ee store th...

NOW TV

My EE TV box automatically signs me into a NOW TV account, one which doesn't have any subscriptions on so I have to log into my account every time I go on NOW TV on my TV, how do I stop this from happening? It's bs