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Cost of cancelling TNT Sports?

Hello, I stupidly took out a new contract with EE which expires on 12/3/27 after my BT contract was winding down. Broadband is fine but I never watch TNT sports so it is useless to me so it's £20 a month down the drain. What is the cost of removin...

How do I test a website to see why it's being blocked by EE advanced security?

Hi Our business websites are being blocked to users who are coming through EE home broadband. Any suggestions for how I identify the issues please. The websites can be accessed when the advanced security is turned off. I've checked virustotal and no ...

Microsoft Teams

Since switching to EE I have found that the quality when using Teams is not great - buffers on video calls and freezes. Other colleagues who are with EE have the same issue. Fine on all other platforms - WhatsApp etc. Are EE aware of this?

Switch from Smart Hub Plus to Pro

Hi there,Have obtained a Smart Hub Pro and Wifi Pro via a 3rd party. I have the 900Mbps full fibre service and have a couple of issues.(1). After switching over and re-installing the EE app (only way to get the app to pair with PRO), it still shows t...

forced plan change

ive just got my bill through and it says im being moved plans, its the first i've heard of it and my account says my plan is ceased.should i just hope my plan switches or is this some weird error?

Nest WiFi Pro Vs EE Smart Hub Plus

With my previous Fibre supplier I replaced their own router with a Nest WiFi Pro as soon as they were released. A few months later, I changed to the EE fibre 900 package. Due to my own lazyness, when it was activated I setup the EE Smart Hub Plus tha...

Resolved! EE 4G 12 month 120Gb SIM

I already have a monthly contract for my phone and a 4G 12 month 120Gb data-only SIM for my broadband, and can check my remaining data using 'add-on.ee.co.uk/status'. I have just bought a 2nd data-only SIM for another device.How do I add another 'add...

Very poor picture quality

Since I switched over from sky TV and sky broadband to a full EE service, the quality of the picture is so poor that you cannot watch certain channels properly. The only way to watch these channels is to watch in HD. However, whist you can watch them...