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Digital Voice

I am Having an issue with my Digital Voice where incoming calls we can hear the person on over end but they can’t hear us and it same when we call out. I have tried a cordless phone and still the same and it does it to all four on my digital voice ph...

Can I switch back to BT.

About a month ago I contacted BT to ask about a second BT TV box on my account, that’s all I wanted, TV in a second room I was told that I had to move my contract to EE and have all new equipment, and that’s when my nightmares began, the EE hasn’t be...

BT BROADBAND EXTENDER 600

I have a customer who relies on a pair of these to feed her broadband from her EE router at the front of the house to the PC in the rear room. I have a couple of queries:1) Can I assume these gadgets are feeding the BB through the mains, like powerli...

Resolved! Plusnet Router on EE

I am switching from Plusnet to EE.I have the Plusnet Router setup exactly as I want it with devices being allocated fixed IP addresses and port forwarding all set up.Is it possible to use the Plusnet Router with EE?

EE TV Apple TV+ Extra when I already have an Apple TV+ annual sub

I’ve signed up to EE TV Big Entertainment, with Now TV and Cinema, the EE TV Box Pro is in the post, I’ve added my Netflix account and activated the Discovery account. Apple TV+ for 6 months is an available extra as part of the package, I already hav...

Disgraceful service.

I have made the switch from the old broadband to the new, requiring BT to come and install a new line. That part went ok. What did not go ok was someone not cancelling the old line resulting in nearly £70 aonth being taken out of my account for sever...

Resolved! Switch 2 preorder says out of stock

I've pre ordered the Switch 2 but it says it's out of stock where it's meant to say the delivery date. I'm guessing what this means is that you don't have it because it doesn't come out until June, but I'm still not entirely sure why. Is anyone else ...

EE xbox bundle with game pass and ee game card

I added an ee xbox series x with game pass and ee gamecard but my ee account is still under that doesn't exist anymore. How will be able to access the game pass and game card if they sent it to my old email? And do they send game pass and game card ...

TV Guide

Can the programme information/preview be turned off in the TV Guide? It now takes up half the screen and I can only see 5 channels at a time before having to scroll down.

Moved from Sky to EETV, picture quality is bad e.g. channel 5 on demand

set up EE 500 broadband, and EETV. The picture quality is nothing like I had on Sky. The HD on demand channels are pretty bad. E.g Channel 5.EETV just doesn’t seem to have as clear a picture as I had on Sky - yes I was paying £9 a month for HD. But t...