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Digital Voice question if I move from FTTC to FTTP.

Xbox gamepass added to wrong Microsoft account

I changed my inclusive extra to xbox gamepass and accidentally added it to the wrong Microsoft account. Is there a way I can change it?

EE TV - Entertainment TV packages post 26th March

Looking at todays  official media release from Warner Bros. Europe it saysA new NOW Entertainment & HBO Max (Basic with Ads) bundle will be available from March 26. Existing NOW Entertainment Members will be automatically switched to the Entertainmen...

HBO Max and Full Work Package

Hi,I have the full works package. I have logged into the HBO app which pulls through the TNT sports subscription, but doesn't pull through the NOW subscription. I understand some of the content is on the Now TV app, but would prefer it if it's also o...

Smart Hub 7 Plus Port Forwarding Issue

Hi All,Another Issue with the Hub 7 Plus, probably on others too.When i create a Port forwarding rule, it always comes up with an error and doesn't save or eventually when it does save, it has created duplicate rules. Try to remove one and it removes...

Landline dialling between US & UK

Difficulties to communicate via landline between US & UK not possible

How do I sent the Broadband equipments back if I dont have return label from EE?

Hey All,I placed an order for Broadband + TV combo last week of August with activation date of 10 Sept. EE was not able to fullfill the order after the installation getting failed from Openrach end. I have no idea why it failed what are the reasons b...

4G mobile broadband keeps dropping out, 500+ days left on contract, but no 4G

We work and study from home, and are dependent on 4g mobile broadband.  Was assured that it would be more than sufficient for us, however, we keep dropping out.  Just filling this form now had the internet dropping.  Tried to phone EE, but they put t...

Unable to download purchased films on EETV app

Help!!!!I am trying to download films I have previously purchased on EETV, on to my tablet, but I am getting the error message: Sorry - there's a problemThe number of times you can download this is restricted, please go to ee.co.uk/help/tv-sport for ...