phone not working

drm5
Visitor

Since switching from Plusnet to EE, my landline is not working. I have taken it to a neighbour's house, and the phone is fine. Therefore, there is an issue with the new setup. It started a few days after the switchover. 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@drm5  If you’ve plugged it into the router and it was working and now it’s not you’ll need to call customer support to get this resolved.  

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To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
JimM11
Community Hero
Community Hero

@drm5 Also from the EE Help linked below.

Home Phone Help | EE