Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
hi I'm currently on the 3 months free broadband deal. I start paying in may. I've had to change the payment date due to it being different from what I agreed to. Do I still have to pay a fee?
Hi I recently changed from Sky to EE. The salesman who came to my door told me EE do all the work for you & everything would be transferred. I have just found out this is not the case & still have a Sky account too, owing over £200. Did anyone el...
I have been paying for broadband for several moths from you, but I am not living in the property yet, I wanted to use your EE Wifi service, but for some reason my broadband package has not moved over from BT to your website, yet I'm paying you.
HiDo EE still do this as when i try to search Broadband deals it just gives me Full Fibre broadband deals. I only do basic online stuff so don't really need Full fibre & FTTC is less hassle i guess.Thanks
Greetings,I was on a BT package that provided a free WI-FI extender disc with my router as my room is a Wi-fi dead spot.Recently an engineer came and replaced our BT Smart HUB with an EE SH32B Smart Hub. Unfortunately, the BT Wi-fi extender disk hub...
Hi.... this is my first post so be gentle lol. I've had EE broadband for a while now with 2 mesh disks but struggle for decent bandwidth on the furthest disk in the summer house. I know the bandwidth halves on each disk you add to the chain so I'd li...
Why does my App show my broadband bill as being £71.61 when it should in fact only be £32.99.
I have 500mbps speed and a BT smart hub 2. I run a Cat5e cable 50m to an outhouse but only get 90mbps there. Wi-Fi in the house is approx 500. After contacting BT technical help, they told me that Cat5e will not support 500mbps and will only give 100...
I have a problem with my EE app and my router following a failed upgrade of my tariff during the process. A return was marked on my Smart hub pro which for some reason could not be cancelled. The only option that the person had from EE was to mark th...
