Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Have just joined EE. One problem: whenever I try to connect anything to the router I get "wrong password". I have certainly copied the one on the tab/underneath the router with infinite care. The laptop and PC connected successfully via the WPS butt...
I have a notification to say Time to Renew Your Broadband... When does my contract end?
Is it normal every time you re boot your hub you have to reconnect your boosters
I recently switched from Lit Fibre to EE and unfortunately have had some unexpected issues when dealing with EE regarding their promise of paying early termination charges from a previous provider.Initially I went on to the EE website to enquire abou...
Once IPv6 LAN is working (see separate Router Advertisement problem):My NAS has a global IPv6 address (GUA).Outbound IPv6 works:ping -6 www.google.comreturns successful replies.The SSH service is listening:netstat -lnpt | grep 202shows:tcp6 0 ...
Hi I received my smart hub 7 pro yesterday as I'm getting 1.6gb installed tomorrow but am I not meant to get a WiFi exterder as well as I've not received one.Thanks
Can i still turn off wifi on devices since app is being updates
Has anyone got problems with their broadband
Expected behaviour:In IPv6 Stateless mode, the Hub should advertise the delegated LAN prefix using IPv6 Router Advertisements (RAs), allowing LAN devices to automatically configure global IPv6 addresses.Observed behaviour:The Hub shows:IPv6 status: E...
I have the 1.6Gbps plan with a Smart Hub 7 pro and a WiFi Extender 7 Pro. the extender is connect to two pcs upstairs via ethernet, one 1Gbps port and a 2.5Gb port, the speed are currently fluctuating between 0 and 1500Mbps. a steam game downloading ...
