Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Google Pixel 8 WiFi issues?

We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...

James_B by EE Community Manager
  • 2296 Views
  • 12 replies
  • 12 Helpful

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 47216 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 92194 Views
  • 11 replies
  • 12 Helpful

Wi-Fi Speeds with VPN after upgrading

I recently upgraded from 500Mbps fibre to 900Mbps Fibre. Previously before the upgrade when using my phone on Wi-Fi while connected to NordVPN I would get about 300Mbps download speed, which is fine I accept the use of a VPN will cause the speed to b...

DanC999 by Contributor
  • 371 Views
  • 7 replies
  • 0 Helpful

Mapping

Why does EE NOT provide the expander overlap so that we can place expanders optimally. This system exists on TP Devolo and Netgear 9

Using custom DNS HUB PRO WiFi speed test drop FTTP

Hey Everyone HNY,When using custom dns for example 1.1.1.3 cloudfare family insted of EE Parental control default DNS. When i run a speed test my spped is around 600/700 but when i revert back to default dns im getting 900? My ping is stil the same b...

FAM0422UK by Established Contributor
  • 251 Views
  • 3 replies
  • 2 Helpful

EE Hub making noise

This is the second hub from EE now that after a few weeks starts making a fizzling/hissing noise. It sound like an electricity current noise. The first hub was replaced by EE a few weeks ago but now this one has started making the same noise. Is this...

Resolved! Caravan in garden next to house

Hi I was wondering what to do. I’m moving back with my parents but they have a caravan in their garden right next to the house. However it doesn’t have the best connection inside. I’m a big gamer so I want decent wifi and reliable wifi, what’s my bes...

Kieranms by Investigator
  • 302 Views
  • 6 replies
  • 0 Helpful

Resolved! Worst internet provider

Can’t wait till my contract ends. Internet is so rubbish. Upgraded to FFTP and still lagging. The app is also rubbish. Will never use EE again

CLB78 by Investigator
  • 317 Views
  • 2 replies
  • 3 Helpful