Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,I work from home with an office in the garden. Does anyone know how to strengthen the signal? I have a booster but it doesn’t add much. Any suggestions?
Hi there, so I recently acquired a Smart Wifi Plus extender, with the intent to use it as an extender in my garage as the main router doesn't reach, we have an ethernet connection in the garage that works perfectly fine for all other devices, there i...
Hi so I'm trying to use my Tp-link Vr2100 modem with my ee modem. I have the ee router plugged into the DSL port and then a network cable coming from network port 1 on the ee modem into the WAN port on the tp-link modem and the tp link modem has been...
Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...
Due to my bad experience with EE, I would like to find out how I can return to BT.
Hi. I have solar panels and the Solarman app used to display all the data about their performance that I needed. The solar panels inverter connects via a mobile phone hotspot (Access Point or AP, separate from the router IP Adress), but the app has ...
Engineer turned up late, couldn't complete the install, What's done is, politely putting it, a squashed mess. He couldn't complete as the hoist operator connected the cable from the pole to the house next door. Today he was supposed to return first...
I recently had EE Full Fibre installed. All went smoothly and quickly, very happy with that part.I have been using an Asus DSL-AX82U as my DSL router for 2 or more years and have lots of settings just the way I want. I also have 26 devices connected,...
Been without internet, broadband and complete service for 2 days now. My phone signal drops at will. Customer Services making empty promises and not taking ownership - but still making me pay for this non service!!!! Can't wait to get out of this con...
My broadband expired 4th JanRenewed new contract 7th JanJanuary Bill was at out of contract price.Messaged to be told that bill would be adjusted February.Looked at anticipated February no credit on there?How do they do the credit?Cannot see anything...
