Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Mobile signal is poor where we live, so we normally use Wifi calling. However, it just stopped working. EE call centre are adament its not a router issue, but i'm not convinced. Its the same problem on 3 iphones and 2 android phone (Samsung & Google)...
Why no broadband for near 24hrs
I renewed my contract in store in August and was asked about my broadband service. I am with Virgin and my contract is up in December, and was told I would get money off, by also having broadband with EE, so I signed up for full fibre.My appointment...
Since joining EE broadband, I cannot download any apps, such as Netflix, ITVX, YouTube etc. on my phone, tablet or TV. My connection to my work computer is fine (VPN). I've had countless calls to EE and 2 replacement smart hubs, problem still remains...
Hi, I have been through the EE diagnostic bot text message thing twice and all it tells me to do is turn the router off for 2 mins, which does not fix the problem. Since Friday evening my smart hub has had the white light lit, meaning I'm running on ...
I have tried various account numbers given when joining EE but none seem to work?
Can I move to the lowest if am on UC PLEASE HELP
Hi guys. I’m out of contract on EE broadband- about to move home. Not sure who we will opt for in future. But being “upgraded” to fibre broadband with digital land line. Does this tie me in to a new deal/ contract or can we move and potentially termi...
Hi EE gang,Recently moved to a new property that had EE/BT and we took out the EE Busiest Home broadband (1.6GBPS) with a guaranteed 1.3GBPS speed. We have been at this new property for just under 5 months and I am not seeing speeds in excess of 800...
Hi,Recently moved to EE full fibre and am using LinkSys Mesh network throughout the house.I have the EE Smart WiFi Pro which I believe is a repeater/extender but the SSID is different to the mesh SSID.Is it feasible to introduce the EE Smart WiFi Pro...
