Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I moved from BT to EE this morning. I did not get any emails from EE which i thought was strange as i needed the account number to link my broadband to the EE app. I phoned EE this evening and they said my email address had been taken down wrong hen...
Pretty much as it says in the title.Also, I didn't have the router thats being asked for? I had a BT router, it wasn't a home hub 2 but thats what they want me to return.Never having had one in the 5 years I was with BT I'm a bit anxious I'm going to...
I would like to either configure or switch off the Smart Hub Pro firewall. Does anyone know how to do this? There is no option under advanced settings->firewallI am trying to diagnose an issue that I think is occuring due to double NAT and my OPNse...
HiIve just been sent a replacement router as my old one was faulty but I can’t seem to get it to connect to the my ee app to set up the WiFi controlsAny idea how to do this as it seems it’s still connected to the old router so every time I go to the ...
Have a curious issue - Teams does not work on my laptop but does on my android phone when connected to EE Smart Hub - equally curious LinkedIn and Instagram work on my Laptop but not on my phone when connected to the same EE Smart Hub. Receive the er...
hi im trying to set up port forwarding for arma 3 for my pc to host the server and others be able to connect to my game remotely but i cant get the ports to be open/ figure out how to do it
Hi, I'm new to EE and my tplink av600 powerline adapters won't work in my garden log cabin, they previously did with sky, I think it is possibly because they are wpa2 and my new EE 7 router is wpa3. I don't want to spend on new wpa 3 powerline adapte...
Hi guys. I've got a hub where the lights indicate that it is still connected and yet the connection drops. Not a wireless issue as it affects wired connections too. EE and Openreach have looked at this and say they can't find anything wrong. Ring...
I have just upgraded my account for broadband only. It was to increase speed of service and should not have incurred any set-up costs. My new bill now shows a one off charge of £30 ????? WHY
Nothing works..iplayer..itvx..more 4..etc. ..they tell me there's no problem on my line...so WHAT IS THE PROBLEM..??.. why can I not use streaming services if there's no problem
