Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, is there a record function on the TV Box Pro?
How do I cancel installation man coming to fit line I’ve already got one in so I don’t want to fill out £50 for nothing and will I go active on the 12th still if guy still comes out but doesn’t fit snythjng
My Brightbox 1 time settings are not syncing. They are set to ntp.readytoconnect.co.uk and show 01 Jan in log.Can this be corrected remotely or do I call CS (or do I need a new router) ?Thanks
My smart tv is not connecting to my broadband
There’s a deal for up £200 cashback in Topcashback for the ongoing Home Broadband deals. However, when clicking through, the 900Mb deal is £58 rather than £47, which looks like a bug on EE’s end as it was working fine a few days ago. Any ideas how to...
HiOpenreach have installed fibre on the road we have just purchased a house on. The house I've purchased isn't yet connected to the fibre - i think it just has an old BT phone line. I've watched a video on BT and it explains that an openreach engine...
Is it possible to view your broadband bill on my ee , i'm sure i used to be able to but it doesn't appear anywhere .
Hey all.I’m trying to use my own modem with my new EE Sogea line. I’ve always done this in the past in my old house and Adsl for many years, I work in tech so have a fairly good understanding how it works. I have a pfsense and UniFi router.I’ve tried...
I switched to EE fibre broadband but the speed has been terribly slow lately and keeps getting disconnected. Started off nicely but got worse and worse and it is almost unusable lately. What’s going on?
Reported regular dropouts twice now. We had a BT engineer out a few weeks ago to 'repair' our loss of landline and internet, but since then it has dropped out intermittently for a few minutes at a time. The fact it's intermittent means that it comes ...
