We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus.
When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very briefly before disconnecting.
We've established that this is a recent problem following the big December Pixel update - Android 16’s new updates
Our engineers have raised the issue with Google and we're hopeful the problem will be resolved in a future Android update.
In the meantime, you can work around the problem by having your Pixel 8 device use the Compatible Wi-Fi network. Steps for activating and using this feature can be found here - Set up and use Compatible WiFi | Broadband Help | EE
