Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello, a few days ago there was a sales rep at my door asking about my Wi-Fi. I have plus net getting installed on Thursday and he's gotten me a cheaper deal with EE and refunding my PlusNet order (at least that's what he said). I only got 2 emails f...
I ordered a fibre broadband upgrade from 150 Mbps to 500 Mbps yesterday on what appeared to be a great offer. However, my order email shows a charge of £30 for "One-off charges including activation, installation and delivery." Surely this can't be co...
HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...
Service is pants. Way to much hanging about even when I am asking about a possible upgrade. Moved from the dedicated BT account in November, 24 and had months of issues. Eventually have had 6 months of relative calm. I just get frustrated splendid 30...
No broadband all day @ WA9 5 region, whats happening please?
My best Mb/s is 38, fibre to box across road & copper to house. My neighbor has same but gets 50Mb/s. I challenged this & he said he has run speed test many times. How can this be?
Hi Everyone Just moved over from Virgin due to price increase and shocking internet around the house only to find that trying to get internet upstairs in the back bedroom is hit and miss. As with most smart TVs they connect to the WiFi and keeps sayi...
How to apply EE wifi? [mod edit: post moved to own thread and title changed to match the query]
I wonder can anyone help...Recently I have problems connecting to some online applications that do not use browsers, and also with the duckduckgo browser.Steam : I can log in to Steam and browse the system and get games, but when I try to run one of ...
I have the EE smart hub plus router changed from the old EE router in May the speeds coming into the house consistently over 500mps but since I've been using this router have had to phone tech support frequently as my WiFi speeds to all my devices ke...
