Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've recently joined EE Broadband and received a fibre connection and Smart Hub Plus. When connecting this to my PC either by wire or wi-fi, the taskbar logo of the globe with the no-entry sign shows, and all settings show that there is an ethernet c...
My broadband is due for renewal end of Jan. I have full fibre 900Mbs. Upgrade cost is jumping by around £25 more jumping to £72. Sure, I can likely extend my long time customer discount but that still makes it expensive. I can go to city fibre...
I have just been sent a new router and now my HP printer will not work. (combined band problem)!!! I have tried several things to no avail, I have since seen that there are known problems , having tried to call and get someone to call back seems impo...
I was told that I could cancel my servises with my provider and EE would pay me for early cancelation. It is now over 2 weeks and they are stone walling me over this. Switch-team will not reply to me and an agent. ********** keeps telling me that th...
Morning EveryoneI have just upgraded to a Smarthub SH32B and I am connected ok via the WIFI.My setup before this was my router and 3 WiFi extender disks as I use 1 for my summerhouse in the garden and 2 in other rooms - this was all working great.But...
My smart Hybrid is connected and paired - it has the requisite solid green lights.on Monday my Broadbsnd dropped for around 30minutes- I had a solid white light on the hybrid router but the EE TV box would not play any channels stating internet error...
As the title asks I have just upgraded to Full Fibre 500 Essentials. I was on the 150 Essential before that I believe and must admit that due to having a nightmare with Sky Broadband, I got the Hybrid Connect for peace of mind. I was not 100% sure if...
Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...
Various users have been getting the CHOP3-800 error. This seems to have been going on for over 18 months and still it's happening, now to me with a brand new hub. It looks like the hub's web server is the problem. Is EE ever going to fix it? Do EE mo...
Hello, I was wondering how I can change the email address my broadband bill receipts are sent to
