Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi.I've recently got EE Full Fibre 900 to the property. When I was discussing this option with staff at EE, over the phone (names and email addresses obtained) I was told, with confidence, that I could get a static IP address which is important for w...
I was quoted at my door 35.00 with no change for 2 years! That was the only reason I signed up to E.E , my latest bill is 51.00 something pence ! Will somebody please explain to me why , please don't ask me to ring because I can never get through. I ...
How did you get an executive complaints manager, I moved to EE in January and have had similar issues with poor coverage, security cameras drop out, cannot view bills not access to account details or to manage my networks even though I have had a mob...
Over recent weeks I have noticed that accessing one particular website from my Windows PC that I use a lot (thegvoffice.com ... IP address 104.21.64.1) has become very slow and often pages do not load without multiple refreshes.Other useful informati...
I have several BT_Paragon 650 phones with caller display.I have recently moved to DV. My cheap caller display products are showing the caller display number, however my BT_Paragon 650, while showing the number, is not however able to match the numbe...
New WiFi hub smartly picked up all the devices previously registered to my 6 hub. Saved a lot of time. The problem is that any new registering to the house WiFi only picks up the old hub and password. Good job I kept a photo of the old password detai...
Hi, I have been through the EE diagnostic bot text message thing twice and all it tells me to do is turn the router off for 2 mins, which does not fix the problem. Since Friday evening my smart hub has had the white light lit, meaning I'm running on ...
We have recently switched from BT to EE broadband. All appeared to go relative smoothly before we noticed we were unable to receive BBC iPlayer or ITV X I also can notenter the LG App for purchasing software such as Iplayer or itv xI am also unable t...
Looking to upgrade my broadband and see what tv deals are however I keep getting this message and it won’t load anything I have spoke to EE on the phone and on chat but I just keep getting told that they have had problems today, but this has been go...
Hi thereI was persuaded to upgrade my braodband from BT wire to full fibre and was told over the phone that would involve transferring to EE. I was sent documents over the phone to agree to and signed up for a TV package - was not given the full deta...
