Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just received a full fibre 74 hub supplied with a 2mtr.lead and want to get a three mtr lead. I don't know what to buy.
Ive found that the LED on my Smart Hub Plus is much dimmer than the same central light on my TV Box Pro and Smart Hybrid Connect. I have checked the setting for this in Hub Manager and have tried toggling it off/to 50% and back to 100% but it doesnt ...
As the title says really. Over the past couple of weeks I've been unable to edit any settings either in the 192.268... page or in the EE app for my broadband. A reset/reboot does not resolve the issue - any ideas?We control our child's devices throug...
I had my full fibre EE installed on 16 September. But have yet not received my switch offer
Anyone suggest how we receive our emails now instead from BT as now with EE since changing over, Emails have stopped arriving?Deeply regret switching from BT to EE with our Landline, Broadband and three mobile phones.Our contract terminated on the ...
Hi all. I have been with EE for a number of months now and generally happy with the hardware and performance - I only have FTTC which is an openreach issue not EE but getting close to the 80/20 limit which is good (thankfully I am only 100m from the ...
Has anyone else "tested " the parental controls on ee wifi and found them essentially useless? I have 2 children in the house and it is a worry. Since moving from BT we have had no end of issues. We'd leave but would be charged for termination of co...
What would be the easiest way to internet upstairs for my daughter would a booster be ok
I have the EE Smart Hub Plus and I have the extender, but my wifi is being super weird. It will allow me to use Google and other things, but it won't let me play YouTube videos or music on Spotify. The videos will load but they won’t play. Help!
Hi! We have had EE broadband fitted and the cable from the wall to router is short. We want to move the tv etc (attached to router) for a new room lay out. Can I buy a longer cable from the wall to the router and does switching (ie removing from wall...
