Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I've searched the forums but can't see an answer to this, but forgive me if I've missed it. We are a small Scout group and we would like to have internet access in our hut. We are in an odd blackspot for signal and therefore need to look at getti...
My internet connection was shut off by Sunday morning). I made payment using another credit card and now still waiting for my connection to be switched back on.What can I do? And why does it take so long to reconnect after being disconnected for due ...
I'm bit confused, a few days ago after setting up my smart hub my older laptop could not see the wifi network. I changed the wifi settings on the hub down from wifi 6 to 5 and the laptop could see and connect to the network. Was fine all day, however...
We have an adjoining holiday let that I wish to share our internet with, but they are too far away to get reliable WiFi to the Home Hub. I can run an ethernet cable easily enough and plug in an access point but then the guests are connected to the a...
I have noticed that the EE app shows many devices as connected to ethernet, which they aren't. It appears to show this when the devices are away from the home, or switched off.I have deleted and reinstalled the android app on my mobile. App version 5...
Hi can u tell me how to change my wifi password
Just payed a late bill and the office hours aren’t open so does anybody know how long it will take till my wifi comes back on? Normally comes back on straight away but been waiting about an hour? Can anyone help
I moved from BT broadband to EE Fibre in approx August 2022 after finding a deal on the EE app. I called EE and arranged for the new broadband to be set up. At no point was I told to cancel the direct debit to BT and I was under the impression that t...
I placed an order to migrate from BT FTTC to EE FTTP on the 5th of March, order to be completed for both FTTP and EE TV on the 14th March up until today it was showing as confirmed for that date between 8am & 1pm for an engineer visit. Now 2 issues ...
I have broadband through them with goes down constantly, they offer an engineer and all they do is a speed check and tell you "it's working fine" Sure when it works, it works, when it's down you can't get online to DO a speed check.... because the ...
