Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Just tried following the student beans link, same for me, can't get the sim discount or the broadband discount to show, just redirects to my normal profile, did you ever manage to use it?link from student beans is https://ee.co.uk/broadband?campaign-...
I am **bleep**ed off now with my internet as every night around the same time it always go off line and it take forever to get back online
Received a text yesterday about MY new EE broadband going live, I have not ordered a new broadband? Could it be a new contract?From number 66033Also have an email saying I have a new broadband update?
Any idea when we’ll be able to access accountsagain and make payments? Been trying since around 23:00 09/10/25 to no avail…
I am moving home and contacted EE today to discuss moving my broadband. They have informed me that the MBPS is going to be under half of what i currently get. Currently getting 112MBPS and the say I will get 36MBPS and for the same price. I have fo...
When I go into my online BB a/c I can't see my BB bill anywhere. I was easily able to see it in previous months all this year.Under Manage broadband the links or pointers I can see are:Upgrade NowSee how to save with EE OneYour speeds explainedWifi C...
Hi. If I were to switch to EE for broadband, would I still be able to use my own router? Also will they provide a static IPv4/6 address? Many thanks
HiI have recently got 2 Smart wifi pro's as i live in an old house. I connect my xbox tirelessly, and have a smart wifi outside the bedroom door, however a speed check on the xbox returnsDownload speed 26.82 MbpsUpload speed 22.71 MbpsLatency 176msI...
Your colleagues came to my home and with advertising and offered me to connect to your Internet and they told me that I can close the contract earlier, I just need to warn you 30 days in advance. And I told them to connect me for a year with you, no...
