Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HelloHave signed up to EE digital phone and have had a new number. We lost previous number when our BT contract was cancelled is there any way we can get out BT phone number back and transferred to EE digital phone
Hello to all. This is my 1st contact with the community.I have to start with a rant: I have been "migrated" to EE from BT. I had a fully functioning Broad band system with BT for 10 years with 3 levels of BT Router . With EE I do not!My PC does not '...
Today I installed a new Smart Router provided to me by customer support at EE. The installation went very well, and because I changed the password and the SSID On The router using the interface, I have been able to connect immediately to more than h...
Canceled my phoned line rental kept my broadband the customer service move from BT to EE. Now have TWO direct debits for my broadband. How can I just keep one direct debit don’t what to pay TWICE FOR BROADBAND EACH MONTH CAN ANYONE HELP ME AND CAN ...
HiI just receive my new Hub from EE. My new contract will start from 8 days.Should I connect my new Huba already or just waiting for "activation" date?
Our BT broadband & phone package needed to be renewed. We were happy with what we had and rather than go to a new provider & the bother of changing all our wifi details, wanted to stay with BT. Well they said they could do the same package but it wou...
Initially had BT hub but during transition to EE they asked if I’d like a Smart Hub Plus. No extra charge, faster broadband so I said why not! Big mistake New hub worked for about ten days perfectly fine, then on 25th March everything gradually stopp...
Have spent hours on phone to EE being passed from one team to another without problem being resolved, all they do is reboot hub and say the system is showing all green ticks. Not from my end it's not. Landline not working either, can't make or receiv...
Hoping someone can help, we have changed from BT 900 Halo to EE 900 package saving £40 A month, very happy but have an issue I'm hoping someone maybe able to help with.EE have changed my internet within 24 hours, was surprised how quick it's happened...
Helloi have many queetion, for now i have only sim that i am using with ee, and i am intersted to move from sky to eeIf i ordered broadband with tv, and after completing the order will EE get amount from the orginial price of the package after orderi...
