Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have recently signed up to EE Broadband. My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website. An error message appears and states it is a problem with EE. I ...
When trying to check for my broadband contract end date I try going into broadband subscription on app and I get the you are not allowed to view this page message any help appreciated
I don’t use the Smart Hub Plus. But I would like to use the Smart WiFi plus device as it’s wifi6. Can I just connect it to my own switch and use it as an access point connected via Ethernet? I tried connecting the smart WiFi plus to my own switch and...
I've been told that my bill hasn't been paid but I'm unable to access my account to make any payments. And not only that when I go onto my account it doesn't show my broadband device on my account, so how do I make payments if I can't see my device o...
Good afternoonMy FTTC braodband and landline with anytime calls to UK & mobile comes to an end in a months time.(2 year contract)Being looking for new packages, what packages can EE offer me and at what price?ThanksJonsey
I just bought thee phone number for 10 pounds and it says that i will receive 8gb data and minutes after my first call.. 2 hours passed and still there is not enough credit to make a call.
As the title says, My internet isn't connecting via ethernet for around 30 seconds after the PC first boots. It's not a major issue, more of an annoyance as any apps that need the internet for updates etc on first boot throw out error messages.I've t...
Our EE wifi is cutting out each night within a few minutes of 10pm. I saw someone had a similar issue but their "solution" was just to leave EE.
We originally applied to have full fibre installed early Feb 2024, and was given an install date of the 23rd of Feb. The Openreach engineer came out to install the fibre on the 23rd but found our ducts to be inaccessible, so he tried our neighbours (...
Does anybody know (or figure out) the correct settings for EE's super implementation IPV6 for third party router on new EE broadband?I am aware, as BT has gone so far, to adapt unusual /56 delegation instead of more common /64 and the whole BT IPV6 i...
