Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 46209 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 89981 Views
  • 11 replies
  • 12 Helpful

EE Full Fibre - should I go Mesh or APs?

I've just signed up for EE Full Fibre, so it seems a sensible time to replace my old router and APs (ASUS RT-AC5300, and two RT-AC68Us in Mesh mode, with AsusWRT Merlin firmware).What are people using these days for reliable house-wide wifi?I have an...

EE wifi Hotspot

I have recently subscribed to EE broadband and have noticed that my router is broadcasting " EE wifi" . I would like to remove this facility but there doesn't appear to be any way ....can someone help? Thanks

warning to long term legacy customers

Hi All, long story short don’t trust any special EE offers sent to you after you have decided to move supplier due to their recent price increases…… I have been a long term client of EE and they have always been fair at renewal time but they are now ...

Grant333 by Investigator
  • 178 Views
  • 3 replies
  • 1 Helpful

Resolved! Power Adapter

Internet suddenly stopped working and advised by technical support that it was due to a faulty power adapter and that one would be sent out. I can still connect to the internet but after 20 minutes the connection is lost and I have to switch router o...

Angus59 by Explorer
  • 140 Views
  • 4 replies
  • 4 Helpful

Using Smart Hub as a wifi extender

Hi I am struggling to configure my old Smarthub as a wifi extender for my new smart hub plus.I tried this previously with different equipment and had similar issues... I've tried following all the different guides I've found including those posted by...

Resolved! Broadband upgrade

I am a current broadband customer with 12 months remaining on my contract, I have been looking at upgrading from 500mbs to 900mbs.This would mean signing up to another 24 month contract.My question is, would receive a new wifi 7 router or am I expect...

Mktkf by Visitor
  • 323 Views
  • 4 replies
  • 4 Helpful