Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My EE broadband has had some ridiculously long disconnects… just before it took EE a week to send someone from OpenReach to check it out, the router constantly flashed yellow. By now it keeps on disconnecting for longer times at night or in the day, ...
Newbie with brand new Smart Hub 7 Plus, migrating from old Asus-based home net.All wired machines are connected through a switch, including Network -Attached Server (NAS - old Thecus box). Never had a problem until now, just plug and go for over a d...
So you get the contract renewal letter and although more last time you try to start the new contract. phone up and after 2 calls and 1 1/2 hours of pain, they admit that the letter they sent must be wrong as they cannot start the contract at that pri...
Hi I've not received my hub
Cauld someone please advise why my Smart Hub 7 Pro has not updated to the latest firmware?The Web UI and EE App both state that my hub and 2 extenders firmware versions are r3.8.24-R-1531355-PROD-1 and I know there have been at least 3 updates since ...
Guys, hi everyone I just wanted to see what my options are please. I was trying to add broadband account into my EE account to pay an outstanding balance and it requires a code sent to my ex-boyfriend mobile number (I had multiple broadbands within t...
Hi, sorry to hijack your post but I wondered if you have managed to get it resolved. I too had a pixel 8 pro and was having issues from day one of the EE broadband with the same router and 1 hub. I have had it about a month and have also brought a pi...
Is there any advantage in connecting the Smart Hybrid Connect and Smart WiFi to the Smart Hub using Ethernet leads? I always feel that a hard wired connection is more reliable than a WiFi one and the WiFi connection is still there in the background....
Hello everyone, I have just received my digital hub from EE plugged in and ready to go. I’m wondering if I should have to return my old hub as it’s older than three years? I’ve never had to before and have been with EE a long time.
