Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.Goole returns that the change is done this way:Home > Advanced > My Network > IPv4 Config & switch DNS Ser...
Hi,I just connected yesterday. 14th but I've been sent a bill due to be collected on 23rd. Is this right?
Hi all,I have recently joined BT however they have set up my broadband with EE.At the time I signed up, I was told as a new customer I would be eligible for a £130 virtual rewards card which I can claim after my 14 day cooling off period.Was told I s...
So Ive left ee braodband and paid the early leaving fee and still being charged for a broadband Im not usingI have all the emails to show ive gone through the process but im still being charged
Broadband constantly dropping out all day. Text 66033 to report - message not sent. Very frustrating. Lancashire area
Frustrated doesn't begin to describe.I suddenly get emails and texts saying "Sorry you are leaving, cancellation will take place on (date). Terminations charge will be £318" Firstly I did not request to cancel my broadband, I haven't even looked at o...
Have a curious issue - Teams does not work on my laptop but does on my android phone when connected to EE Smart Hub - equally curious LinkedIn and Instagram work on my Laptop but not on my phone when connected to the same EE Smart Hub. Receive the er...
Hi,I have moved into a rental property and signed up for EE's broadband package. They have arranged for an Openreach engingeer to visit the house to set this up, however there is already an Openreach Wifi port installed inside the house - do I still ...
I’ve been on EE Full Fibre 900 for just over six months, and while my download speeds have been consistently excellent at around 800 Mbps, I’ve noticed that my upload speeds are persistently low — almost always capped at around 25 Mbps.I understand t...
Hello allA bit of a strange one here.In June I received a Notification from Openreach saying that Full Fibre is now available to Order.In Early July I received the Letter from EE stating the same, however, when I spoke to EE to Upgrade my Broadband I...
