Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How do I set up parent controls on my broadband
I have tried EVERYTHING I think I’m gonna go back to fibre 150. Works faster and better!!! Pmsl SERIOUSLY
Why has my internet gone right down the pan as soon as I upgrade new Wi-Fi box new Wi-Fi extender and nothing seems to work at all
No long changed over to we for tv and broadband signal is crap
Hi, I hope someone here can help, I've been on chat and the person was not helpful whatsoever.We have had mobile contracts for several years, then recently got broadband added, as far as I'm aware and from what I seen we should have got 10% off broad...
I’ve just joined ee from talk talk and received my hubs today, both an ee smart hub 7 plus and a BT smart hub 2- confused as to why I have both?which one do I connect when my broadband goes live tomorrow?thanks
Help, I have a problem that is driving me crazy! Had persistent problems with my wifi dropping in and out. Happens at all times of the day accross all devices. Had 3 EE engineers and 3 Openreach out to look. Last one thought the cable might be damage...
I have Galaxy S24 Ultra which recently got Android 17 with OneUI 9 update.It appears that since the upgrade my EE app can't pair with the hub:Smart Hub 7 ProHub Model: Smart Hub SH40J Firmware: r5.16.1-R-2011329-PROD-1I spent 2 hours on the phone to ...
Hello,I want to get an Eero Pro 7 in to replace my standard EE Wifi 6 hub.I can then take advantage of the new router and possibly add an additional one as part of a mesh but are there any known issues in the basics of replacing the EE supplied hub? ...
