Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
two questions on EE Smart Wifi Prohow do i setup the extender with a permanent ethernet backhaul I can pair via ethernet and have a solid aqua light but no wifi available after pairing. Is ethernet backhaul an option?second question, is their an op...
Is anyone else having problems getting into their account, tried both broadband and mobile but for weeks keep getting the same old message. There is a problem and we are working hard to fix it.
Hello,Has anyone had any issues with their EE router throwing an "ARP Cache Poisoning Attack" via ESET Endpoint Security? I've always been with BT with no issues, as soon as I moved over to EE my ESET keeps throwing this error up. I've got an EE boos...
Moved across from BT to EE today and looks like I am already regretting it as the website keeps flickering and not loading anything. I have looked but can't dfind any Live Chat Facility like there is on BT's website and as I am deaf live chat is my ...
Why do I get this message?I can’t get any info on why my internet and landline are down.‘This service isn’t working right now Please try again later or contact us for support.’
Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...
My Full Fibre journey started in mid November with Sky. After a lot of incompetence on Sky’s behalf, I’m trying to get EE Full Fibre instead.So, 10 Jan I ordered Full Fibre from EE.Surveyor came shortly after and said the Civils team will need to in...
I have regular ee broadband and have done for the last 3 years, my router has randomly gone red and says to call ee, however I can't as they aren't open. I have turned it off and on multiple times and have pressed the factory reset for 30 secs. Is th...
Is anyone else having issues with WiFi 7 Router loosing connections currently??Having been with Wifi 7 for a while (3+ Months) over the last couple of weeks I am experiencing various items that are connected to my WiFi losing connection, now normally...
So since around 3am last night my Internet went down. Solid green light on the router. Went through the whole power cycling process on the telephone with support. Internet came back after unplugging all cables. Resting for three minutes. And then tur...
