Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have to rerun the kit and I have requested for a label but there’s no response since
Hi, My new phone for the landline has never worked. I've tried contacting EE but had no luck
I have spent hours trying to get the parental controls to work on the app. First of all, it is infuriating being directed to an app that doesn't work. Do I need to delete the app and reinstall it every single time I want it to work? Seems like it. I ...
I recently joined EE with the wifi 7 smart hub pro and a smart wifi pro extender. the agent in the ee store I would be getting 2 extenders but I only had 1 sent. Should I have got sent this or did the agent make a mistake?Thanks
HelloDoes anyone know how to set up ethernet backhaul with the smart WiFi pro?
I’m thinking about taking out a home broadband package with EE but require a static IP address. Does anyone know if EE broadband has a static IP or uses CGNAT?
We have full fibre broadband and a Digital Voice landline courtesy of EE, and have installed suitable UPS battery backup units to power essential equipment in the house (the fibre terminal, the EE router, the Digital Home Phone handset...etc.), with ...
Hi All,I'm currently on an EE FTTP 900 connection, but the wifi coverage is poor, my house is solid brick and my current BT discs are dying - does anyone know if I can purchase a smart hub pro 7 and replace my smarthub 6? I'M also waiting for a new p...
Hi, I have an EE SH31B Smart Hub and I'm trying to connect it up to my Asus TUF Gaming AX3000 V2 router. I have set it all up in the same way I have with previous broadband providers, except the WAN light on my router is red - indicating no internet ...
