Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We have recently upgraded from a Plusnet VDSL2 connection using their Plusnet Hub One to EE Fibre Broadband and the EE Smart Hub.Initially I was impressed. 300Mbps+ on my mobile phone over WiFi, very nice. However the wired results weren't just under...
Since switching to EE I have found that the quality when using Teams is not great - buffers on video calls and freezes. Other colleagues who are with EE have the same issue. Fine on all other platforms - WhatsApp etc. Are EE aware of this?
Is it possible to add TNT sports to an existing EE broadband package once your broadband contract has started?
I received a parcel today for my new broadband activation which was supposed to be a tv box, smart hub and booster but all I have received is the booster royal mail says parcel is delivered do I expect another package with tv box, and smart hub or ar...
Hi,Just off the phone from the "help" more EE Service frustrationBackground:I had complete loss of Service from EE from the 17th ~ 27th of NovemberWhen this initially happened I called and was ultimately told I needed a new Power Supply Unit for the ...
Hello,I am an existing EE Broadband customer, currently on FTTC, however FTTP has recently become available to order at my address.I placed the order on 15th October, with a confirmed install date of 27th November. Openreach arrived, but couldn't com...
Morning one and all.I currently have the 1,6gig service, and wondering if there is any news if EE plan to increase the the upload speed. Kind regardsC
I am thinking of switching back to BT and own a grey market Smart Hub Pro.I know it will continue to work with a BT connection, however will my EE TV package continue to work with it?BT TV may not work as I am led to believe that BT TV/IPTV, is locke...
I login to my account on pc and i get hit with "This service isn't working right now" page every single time for months now. I have tried different browsers and different devices and the same everytime.I try logging into my account on the app and it ...
Is 07973 100606 genuinely from EE/ BT as it is one digit different than on an EE list of numbers for a direct partner and I am paranoid as I clicked on a link I was sent via text and the EE looks odd in the text like E E so EspaceE
