Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44467 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 86200 Views
  • 11 replies
  • 12 Helpful

Wireless network pass keys.

When I visit  my son I use his network pass key if I want to get on the internet.  When I get home I have to re-enter my own pass key and when I next visit my son I have to repeat the process.  How do I get the phone to save and remember different pa...

connection

Hi, my set up is 1 main hub feeding two smaller black hubs which connect into 2 white wifi boxes [sorry don't know the tech names] Everything works fine except 1 of the white boxes will not move on from flashing green.Any thoughts ? it worked ok for ...

Resolved! Wifi booster

Are WiFi boosters free? I had an online chat and they said to go to manage and add ons but I can't find add ons. I clicked on get but it said can't do as still have an open order. Was I in the right place?

yianna by Explorer
  • 102 Views
  • 3 replies
  • 3 Helpful

How to assigna Static IP Address

Hi.I've recently got EE Full Fibre 900 to the property. When I was discussing this option with staff at EE, over the phone (names and email addresses obtained) I was told, with confidence, that I could get a static IP address which is important for w...

Monthly bill increased from £35 to £51

I was quoted at my door 35.00 with no change for 2 years! That was the only reason I signed up to E.E , my latest bill is 51.00 something pence ! Will somebody please explain to me why , please don't ask me to ring because I can never get through. I ...

How did you get an executive complaints manager

How did you get an executive complaints manager, I moved to EE in January and have had similar issues with poor coverage, security cameras drop out, cannot view bills not access to account details or to manage my networks even though I have had a mob...

BT_Paragon 650 Caller Display with Digital Voice

I have several BT_Paragon 650 phones with caller display.I have recently moved to DV.  My cheap caller display products are showing the caller display number, however my BT_Paragon 650, while showing the number, is not however able to match the numbe...

AndyPK by Investigator
  • 92 Views
  • 6 replies
  • 1 Helpful

WiFi 7 upgrade

New WiFi hub smartly picked up all the devices previously registered to my 6 hub. Saved a lot of time. The problem is that any new registering to the house WiFi only picks up the old hub and password. Good job I kept a photo of the old password detai...