Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi i was a customer of BT and have moved to EE. I have broadband only fibre and first 3 months are free. I only moved to EE because i was out of contract and BT were charging me a lot more than a contract. I wasnt unhappy with BT service internet ha...
I have an EE hub and use it with a Brostrend extender. Devices on the other extender work fine but I can’t see them in the list of devices on the management interface of the router. I would like to see them so that I can get DHCP on the router assig...
I have just been moved to an EE package from BT and the price has obviously gone up too. I was told that the new wifi box was going to be just amazing by the person on the phone, so why am I paying £7 extra a month for the hybrid box? I work from hom...
I've just started using the new EE Smart Pro Hub and Wi-Fi 7 service. Wi-Fi is working fine in most of the house but I have an office on the other side of the property that has always been a blackspot. Previously I've used an ethernet cable around th...
Does anyone know how to daisy chain EE Smart wifi Plus extenders?I’m trying to extend our wifi coverage to the summerhouse at the far end of the garden. I’ve positioned one extender in the kitchen window and that is working fine, pale blue light and ...
Good afternoon, i have just switched to EE broadband but my signal upstairs isn't the best. Could someone recommend where i can get an EE signal booster. many thanks in advance.
Hi. I have just upgraded to a new EE broadband package (existing customer with 500Mb/s FTTP) which will come with the Smart Hub Pro and an extender. Its likely that I will need a 2nd extender as I need Wi-Fi coverage at the bottom of the garden for a...
Hi, my 2 yr BT broadband fibre 900 package (no landline) is ending and through calling BT I've renewed to an EE 900 package (again no landline needed). A smart hub plus is being sent. I currently use a tp link ax12 wireless router as I wanted WiFi 6 ...
I switched over from virgin to EE broadband. I gave my email address and had the broadband installed. But I have no paperwork of my contract or billing. I've received a text today saying I owe a higher amount that was agreed. But no bill has been sen...
Is the app speed test feature ever going to get fixed? It’s been like this a while.I know there’s alternatives and I’ve used them all.I like the EE app one tho as it includes speed over WiFi to the device initiating the testing.
