Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
EE and Plusnet are - apparently - exactly the same company.So why do Plusnet charge a termination fee when an EE salesman persuades me to switch.And why does the EE salesman say I will definitely get the termination fee back?You can't have it both wa...
Hi, how can I get an extra broadband hub please? Recently transferred from BT to EE and when I was with BT, I had the main hub downstairs and a smaller hub upstairs for our computer. I would appreciate your help.
Question.How to move to SKY from EE as can not log into my account to end it.Don’t mind paying for this .But the nightmare would end.please don’t tell me to phone 150.As this is a road I have been down to sort my account out.
Anybody else had issues with broadband after switching from BT to EE. I was with BT for years no issues. In the last 2 months I’ve spent more time on the phone to EE than working so frustrating. Any advice how to get out of this nightmare would be gr...
For the past few weeks every weekday morning at approx. 10.30am the Internet drops for a few minutes, typically five to seven including re-establishing connection, with the router dropping back to flashing orange, then to steady orange before blue an...
Our BT broadband contract came to an end so we've moved fully to EE now and been sent out an EE Smart Hub Plus to replace our BT Smart Hub 2. There seems to be a considerable reduction in range with the new EE box and an unstable or poor wifi connect...
Anyone else getting a blank grey screen when they go to manage their broadband through the app!?
Openreach were working on green cabinets & telegrapgh pile over the road from my house - since then my router has been flashing orange & nothing Ive tried has sorted it out. I dont have a landline but was told by EE to keep it all plugged in as it wa...
Hi, I've been with BT Broadband for 15 years so last week I renewed contract for broadband and added on tv. This is now with EE but I'm having a nightmare with it so phoned to cancel and renew with Sky. They said phone sky and see what they offer...s...
I'm having the same trouble - We have 3 connected extenders none have connected devices. Performance is poor in the house. EE Engineer came out and acknowledged the issue - said he would send info back to tech dept. Suppose he never has. I think it'...
