Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I recently received a letter stating I had to renew my mobile contract to continue receiving the benefits. It gave an address to go to (ee.co.uk/bb-renew) but when you go to this address it tells you nothing on renewing. What do I have to do?
My broadband has never worked correctly on my computer, phones and tablet work ok , the site really sucks as it says on my phone it's time to upgrade, so click on this to be shown deals, a screen comes up saying there's a problem to ring a number, y...
Hi,Broadband has been down in our area since yesterday morning but no updates on the website and all I can do is speak to the bot that gives me an estimated fix time of 18/11@12:00. Tried to get update and it just steers me back to the text bot. What...
I’m with ee for broadband and tv will it be bt that I pay the broadband and ee for my tv or will it all be to ee I’m so confused
Ee app down and need to give WiFi access to a device Which has a schedule to restrict WiFi, there must be a manual workaround??? Help ?!?!
I just installed the EE smart hub. I'm having lots of problems when I copied port forward rules from the previous router. Most rules were not working. I could not figure out the be pattern. e.g. 9480-9499 udp/tcp worked fine while 5190-5199 udp did ...
Hi, I'm having problems with my email clients on my desktop computer since Greenby took over plusnet/free-online. I think it may be the Ports that are required. I keep being told that my User Name and Password aren't recognised (even though they're c...
My phone & broadband have not been working for almost 48 hours and I am getting the same message over and over again and cannot contact anyone to speak to. I get a bot message saying it’s being looked into but on EE it says I have no open fault. Not ...
