Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical setting...
Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...
So basically yea I just woke up yesterday morning to take my lil sis to school ,I was getting ready so she stayed down stairs cause she wanted to watch pepper pig or something. Then she called me saying the tv aint working.And it was working cause th...
Yesterday I rang EE to order the hub pro and extender for £10 a month.It was confirmed that nothing else would change in my account and my broadband contract end date would not change. (I did ask about upgrading to 1.6Gbps but was told I couldn’t. No...
HiWe've been upgraded to a Smarthub plus from BT but are having lots of issues.Numerous websites won't open on our devices- for instance BBC iPlayer and Google.co.uk - but others including Google.com do open and work normally.If we turn broadband of...
I have had Full Fibre 500 installed in July 2025. With 5 phone calls and multiple incidents opend i cannot link my broadband to my EE ID. It just says "We're having trouble linking our product right now".This has been like this since i switched from ...
Every **bleep**ing month I receive and email from EE that say my Broadband bill is ready for viewing. I click the "View Broadband bill" link on the email and ever **bleep**ing time it takes me to the Mobile bill. I consequently spend the next twenty ...
Hi, I've seen a few threads taking about this but it seems that they've never been resolved. I game using PS5/XBox and since upgrading from BT to EE have been hit with the above problem. The XBox will display 'moderate NAT UPNP not successful'. If yo...
I ordered Broadband with VOIP landline on 18/06/25 and am still trying to get this completed as at 15/08/25. I finally got my broadband activated on 30/07/25 and the landline a couple of days later but with a new number despite being assured I would ...
Hi all I'm venting and maybe someone can provide some insight or advice.Moved into our new home 3 weeks ago, moving home order was placed 3 weeks prior and the house already had copper lines but the village has full fibre so as a new occupier we have...
