Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello all, im having problems with EE ever since I signed up to them, I went with a broadband connection that was free for 3 months (then they took 165 payment on first month and couldnt tell me the reason) (I have since been refunded but now payment...
Hi everyone, so currently I have EE part fibre broadband as it's not available in my area yet. But today I went on sky broadband checker and after putting my address in the deals that were on offer was full fibre all the way up to a gigabyte, but sky...
I cant find any way to raise a support ticket by email or through a support web page - most of the time I can't phone up from where I'm working, so it's very frustrating trying to get someone at EE to help - even the EE X.com account just has an auto...
Looking to see if anyone is experiencing this, and if I need to ask for a new routerwe joined EE early feb, and ever since there has been a few drop offs everyday. The drop offs last for a minute and the LAN light goes off on the ONT, other 2 lights ...
Afternoon all, I was wondering if anyone else was suffering with the same issues and and fixes? We moved house a couple of months ago and upgraded to the smart hub pro, and got a smart WiFi pro a couple of weeks later, as the signal was poor in the ...
We have been with EE just over a month and our broadband is down. Initially we were told it would take a few hours to fix and it did go back on last night. Now woke up to the same issue and told it could take all weekend to fix!!!
Anyone else having broadband issues? Service intermittent for 3 days now. Off for hours, then on, then off for hours. Service status saying it will be down until Monday evening.
Ongoing EE Broadband Issues – Packet Loss, Latency, Jitter – Still Not Resolved After Multiple Engineer Visits! Hi all, I’m reaching out to see if anyone else is experiencing similar issues or has managed to get this resolved. I’ve been having seriou...
No matter which way I try to contact EE, everything is automated and none of the options allow me to ask for a QR code to return requested equipment. Checked texts and emails and I have the requests to return a wifi disc, but no QR code has been sent...
