Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi there, I am just wondering if anyone from open reach or anyone affiliated with them are on here and can pm me or reply to me on here in regards to when my whole street will get full fibre. The open reach website says I am completed and my street a...
when i signed up for EE broadband i was told they would deal with the switch and pay off my provider i was already with but i don’t know how to get this sorted ?
I reported a fault with my broadband yesterday, and they said it was external. They gave me a case number, but how can I track the progress?
hi just got new router and its the smart hub i believe is the basic router. however i have signed up for fiber 36 essentials and is suppose to come with the smart hub plus according to the website . i am also paying for wifi enhancer but this only wo...
Good Afternoon, Just seeking clarity on something - My father is the account holder and bill payer - however I am the primary user of the internet in our house. I did some research on these forums and found that it's possible for an account holder to...
Guys... Just curious, I seem to remember taking out a two year contract with BT which was due to end in December of last year. Then EE took over, and suddenly it's now a year contract!I'm finding the charge for the full fiber rather steep compared to...
This service isn’t working right now, this is what comes up when signing into EE. This has been like it for weeks.
Hi my internet download speeds on my xbox are incredibly slow even when the xbox is the only thing on connected to the internet it’s slow. I have full fibre 500 and my guaranteed minimum speed is meant to be 425 mbps my xbox is connected to my intern...
I have full fibre broadband and poor WiFi, so I bought an TP-link Archer AXE75 router. I installed it OK but the Internet light is orange, and I cannot log in to the router as there is no connection. Reconnecting the original equipment works as befor...
I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected. In early Dec. 2024 I ordered...
