Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
After logging into my EE account online I only have access to my mobile bill. There is no sign of my broadband bill or landline bill and no way of emailing EE for guidance. Has anyone else had this issue and resolved it.Thanks
HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...
I have recently moved over to EE wifi for my home and office Broadband, I purchased the smart hub, I then purchased a further smart hub extender/booster and it all worked okay for a few days but it is now not the case. Evening TV watching is the one ...
hello I have added a BT/EE ( what's the difference)phone to my BT broadband package.I have now received an email saying that I have to pay £112.94 to end my EE package ( I didn't know I had One!) as I was a BT customer. In any case I haven't ended an...
So my boardband from bt is due to end in December and my mobile from EE in October since both EE and BT are the same company I was looking for some information. I heard that you can have unlimited data on mobile when you have boardband and mobile fro...
Been on the Busiest Home bundle for nearly a year, with the WiFi 7 router. All has been working well up until the last few months.I have a lot of smart devices, these all connect to the 2.4ghz network, recently (in the last two months) devices random...
We have guaranteed 60mpbs Internet but when two of us use the Internet for work it collapses. Which doesnt make sense 60mbps should be more than capable to manage two zoom calls. So clearly something isnt right. Doing speed tests its always between 1...
WiFi not working, after they did a check I got told my power supply to my router was at fault ani need a new power lead. Got told it would be 3 to 5 working days but I would get tracking details when it was ready to be dispatched. Called after 4 days...
Broadband has gotten expensive! So currently at £41.25 a month 67mbps. Contract ends November 2025. New customers are offered £27.99 for same speed, but renewal for me is £45. I get discounts on 5 sim only contracts, but that’s inflated as be...
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
