Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have received an email from EE stating if I renew and upgrade to full fibre before 31 March 2026 my EE Broadband price will be frozen until 31 March 2027. Wondering if anyone knows if there are any additional costs for installation as I can't fin...
I will admit I find the EE app pretty useless .. I login in, and every time I select an option it asks me to login again ....What I need to know is what Broadband Package am I on ?I looked at statement, it says " Full Fibre Gigabit All Rounder" whi...
Since switching to EE I have found that the quality when using Teams is not great - buffers on video calls and freezes. Other colleagues who are with EE have the same issue. Fine on all other platforms - WhatsApp etc. Are EE aware of this?
I switched from Gigaclear to EE a week ago to Full Fibre 1.6 Gigabits Premium. I had no issues previously working in my upstairs office and being on Teams calls all day on video, screen sharing and so on. I did have an extra pod to boost the signal p...
Hi All,Another Issue with the Hub 7 Plus, probably on others too.When i create a Port forwarding rule, it always comes up with an error and doesn't save or eventually when it does save, it has created duplicate rules. Try to remove one and it removes...
Yesterday morning my ee hub was stuck on a boot loop I tried to contact ee but all I kept getting was a text bot, as I have not had internet all night I decided to put my old bt hub on which seems to be working fine. The question I have does anyone k...
I am still struggling to access the online account that I have taken over from my late husband. It appears to not recognise my details even though I am able to log in. I am paying broadband bills each month but I am not able to access the online ...
Hey All,I placed an order for Broadband + TV combo last week of August with activation date of 10 Sept. EE was not able to fullfill the order after the installation getting failed from Openrach end. I have no idea why it failed what are the reasons b...
I've received an email from BT. My fibre broadband contract is expiring soon.1- I can renew with BT, but somehow I need to upgrade to a package with options I don't need. 900Mb / £482- I've logged into my EE account and can get a 1.6GB fibre broadban...
Just had Full Fibre installed and really pleased with the Wi-Fi speed of 300 download and 46 upload which I'm getting on iPhone, PC and Smart TV. The issues start when I connect via Ethernet which is all CAT6 via network switch. This drops the downlo...
