Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HI - currently don't use my EE Router in the property as I have a Unifi setup, and currently am using a BT Openreach modem for the VDSL service - I'm looking to upgrade this modem to a Draytek V166 or V167, both of which are available on the EE shop,...
I've been facing a total loss of my broadband service since 31st March (Monday) and it's 11th April (Friday) today. I've called up the CS at least 10 times now and they've had both an Open reach engineer and an EE engineer come down to my flat to tro...
Been having issues with connection and speeds upstairs since I moved into a new home, started with BT 500mb FTTP with a Smart Wifi Discs, got upsold to an EE Wifi Pro 500mb and told it would solve all my problemsBut it hasn't. I live in an old terra...
Hi All, i am trying to order 1.6 Gbps line The order goes through ok at the beginningA ,bit of the back story first, I have 2 ONTs at my property, one was EE 900, but has just been canceled, to try to reorder the 1.6 on this lineThe other ONT is with...
Hello.I am trying to link my broadband to my ee account, but after I enter my account number, the system asks to confirm my mobile number with the one they have registered and it says that the available number they have ends in 0000, which is wrong!P...
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
Hi,I hope someone from the EE Tech Team can reach out to me. I reported a fault over 48 hours ago on my EE Full Fibre service. I went through tech checks and diagnostics, and an engineer has been booked for today from 1pm to 6pm. I’ve received vario...
<span;>I'm just about to change my broadband over from BT to EE. I don't want to have to change my existing 'btinternet.com' email address. Please tell me I don't have to.</span;>
hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...
