Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Been sitting trying to find my account. Number for what seems like an eternity. Every option I go through just leads me back to start. No welcome email. I get bill notifications via text so can't even view bills without linking. Any tips apart from p...
I renewed my contract in store in August and was asked about my broadband service. I am with Virgin and my contract is up in December, and was told I would get money off, by also having broadband with EE, so I signed up for full fibre.My appointment...
I’m going in ever decreasing circles. I set up an Epson ET-2850 a week or two ago and everything was fine. Then a couple of days ago the wheels came off. I have a Mac Mini running OS Sequoia and I run NordVPN. I saw a message flash up on the screen t...
Hi I have 2 routers to return as an old and then they sent another one. The arcade i have isn't recognised with royal mail. How do I return them??
We had our hall decorated this week and at some stage our WiFi router has been only flashing orange. Have done hard reset... turned off and on... spoke to EE guide who said line into house looks fine so need an engineer out. Have a 11 year old dying ...
Can you please help me reset the password on my WiFi router as someone's stood outside my home everyday using my WiFi
HiI moved from BT to EE on the 4th of September, and ever since then, I've lost caller display. It was working perfectly up until migration day (4th of Sep)I've called up EE around 3 times since then. I had an engineer out who couldn't see any physic...
Hi, I have been using my EE broadband for around 5 months and have only just found a need to contact CS. I do not have an EE mobile, just a fibre broadband without a phone line. Every attempt to contact anyone in EE for help starts with the ...
Anybody know how long it takes for a new power adapter to arrive? We have had no broadband since Sunday and the helpline said it was a power adapter problem and that a new one would be posted when I finally got through on Sunday - still not arrived!...
I thought it was supposed to be better network. I moved from BT to EE and the WiFi is rubbish. It drops signal. Can't get a good signal on my mobile either. Can't access my broadband account. Won't accept my details , eventhough I tried changing det...
