Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have returned my equipment [Mod edit: removed personal details]
I was transferred automatically from BT to EE for broadband. I was a fairly new customer to BT and was paying 29.99 per month. BT informed me my bill would remain the same however I have been charged monthly £32.99.
I have the feeling this will be a completely pointless waste of time and effort on my part but well, The "Unwanted" move from BT to EE have now been completed which quite frankly is a ridiculous breach of T&Cs as I am pretty sure I couldn't just chan...
The app when viewed on iPhone is as good as useless. I have previously set up the smart hub, 3 smart WiFi plus devices and the smart hybrid hub. When I go into the app sometimes they appear and most of the time it’s like I have nothing set up apart f...
Hi - reaching out to try and find a resolution to current situation with EE.When taking out a new phone line with EE online team (3rd on account), I was asked by the agent about my tv and broadband package, to which I told them I was in a current con...
Hello,My EE broadband contracts last day is tomorrow (23rd July), I'm on old broadband deal getting there 144mbps fttc service. If I stay with them on the current speed the cost will go from £34 to £44 with a deal or £47 without but will go up again ...
Hi, I am using an EE TV box connected using broadband via WiFi. My TV reception on any channel I am viewing regularly ceases/freezes every 4 minutes 20 seconds and I receive an error message on screen (IPC6023) stating there's a problem with my broad...
Not sure if this is the correct forum - wasn't sure if it should go in the BB and Landline forum or the Digital Voice forum. I have a BT Hub and digital voice phone with unlimited anytime calls, but my bill comes from EE. Anyway, this is a question...
I have set up my new smart hub plus but can't get my smart wifi plus connected it just keeps flashing orange ive tried resetting tried with the ethernet cable it then connects but as soon as i move it upstairs it won't connect please help
Hi.I am trying to change providers but it seems issues with my postcode prevent this. For some reason, multiple companies use the postcode for the road next to my property, rather than my actual postcode. Normally it's not a problem as the post stil...
