Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi! We have had EE broadband fitted and the cable from the wall to router is short. We want to move the tv etc (attached to router) for a new room lay out. Can I buy a longer cable from the wall to the router and does switching (ie removing from wall...
Wifi signal weak in other rooms
Over the last week, I have noticed a real degradation in my internet performance. I have tried the usual - restarting the hub etc.. with limited success. Today is worse than ever. The EE app for connecting to my hub doesn't work very well yet thinks ...
@Just looking at contract upgrade and don't want to pay more for the wifi7 hub, I can get 900m speed but it's still the standard hub but if you click in the info button you get a picture of a WiFi 7 hub can anyone explain this
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Hi, I was wondering if you could help? I am a BT customer at home I connect via Wi-Fi broadband and am an EE customer for my mobile as well. I notice when I am out and about I am trying to connect to EE Wi-Fi but it’s not connecting. Regarding logg...
I've had EE 1.6 from around April this year, and have been reasonably happy with it. At that time all of our devices were Wi-Fi based - I had plans to get Ethernet cabling into each room which I did in August. As a background, I'm an IT Manager, care...
