Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Is there a charge when cancelling your landline?
Why is my Wi-Fi off and also my app is not letting me access it just sends me to this community page
I have problem too but didn't want to start a new thread as this is similar. I want to upgrade to FF from copper but each time I try it keeps telling me I already have BB . Tried everything and still same
Today is switchover day from Bt. I am on a bt smart hub 2 so the switch should be seamless. How do I know when the switch has occurred? I can then set up the new router. Thanks
I have a BT wifi extender disc (black) that doesn't work with the smart hub 7 plus. I have a 1 gb core broadband package. Can I get a new extender for free?
HiSmall problem - I'm trying to access gardenersworld.com on my phone via home EE wifi. It defaults to gardenersworld.nl (Dutch version of website). On my laptop, connected to the same wifi, I can access gardenersworld.com as normal. When I use my ph...
Hi all!Day 1 of migrating from BT. Hub is aqua blue have internet connection but in the EE it does not allow me to "manage wifi". Tried install, uninstall, use 3 mobile phones logging in to EE account, turn hub on/off, factory reset, broadband link...
Hi,Has anyone successfully managed to get EE to raise an ORDI request? My address is showing as not having full fibre, when my neighbours have it and the Openreach engineer installing theirs told me it would be simple to add our property too in the s...
Is anyone else being told by EE that they are unable to ship additional Pro 7 extenders because of Data Integrity issues with their system?
engineer comes, installs the required stuff, but then tells me that I need to contact EE to get an OpenReach Civil Engineer to come out to install duct because of the copper wiring?he didn't know the number, despite his van clearly saying openreach.....
