Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'd love to hear if anyone can validate this -- I've been fighting with an iOS power drain issue, but in fact it's actually a IPv6 issue which occurs both with the EE Homehub AND with a opnsense router. Basically it seems as if the EE network is brea...
Hello a strange one indeed,I'm on EE's 900 core full fibre, using the Smart Hub 7 Plus SH35A with the latest firmware (confirmed by a quick Google search).The speeds and pings are fine (confirmed on other devices and on my PS5 Pro via the connection ...
I'm now on my second router in 10 days after 'upgrading' from wifi6. Arrived today. I'm expecting a second replacement extender in a couple of days as the one I've got will not connect unless it's wired.The main issue I am having at the moment though...
I recently moved from a long‑established supplier to EE for home broadband and TV. Before switching, I was given very strong assurances that my existing setup — a wired multi‑room system that boosted WiFi and delivered TV around the house — would be ...
My mobile signal at home is poor. So I rely on WiFi calling. However, I have had continuous complaints from pretty much everyone I talk to when I am using WiFi calling (during a standard mobile call). I can hear the other party on the calls perfectly...
Is there a charge when cancelling your landline?
Why is my Wi-Fi off and also my app is not letting me access it just sends me to this community page
I have problem too but didn't want to start a new thread as this is similar. I want to upgrade to FF from copper but each time I try it keeps telling me I already have BB . Tried everything and still same
Today is switchover day from Bt. I am on a bt smart hub 2 so the switch should be seamless. How do I know when the switch has occurred? I can then set up the new router. Thanks
I have a BT wifi extender disc (black) that doesn't work with the smart hub 7 plus. I have a 1 gb core broadband package. Can I get a new extender for free?
