Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi can you change the hub password? If so how?
Hello there.I've been migrated over from BT to EE for my broadband. And im trying to link my broadband account to my EE account, but I don't have my EE account number anywhere. Not it any emails, and not in my box with the router etc. Can anyone help...
Hi. I’ve switched to a new provider when moving home and they’ve asked for my final bill from EE but with my new address on it. Can EE send a paper bill that displays my new address? Thanks
Hi. Has anyone had a loss of access to the EE app and also has anyone heard of when the internet is going to be back up and running on Shetland as the company that owns the fibre optic subsea cable repaired it over 24 hrs ago and service was restore...
Since the recent firmware update r3.8.24-R-1531355-PROD-1 Windows in now seeing my Smart Hub Pro as an OpenWrt router and Norton is suggesting I turn on my VPN due to security risks of the OpenWrt router. Is this anything to be concerned about?
Hey Alli upgraded yesterday to SH Pro from SH Plus all is working but the EE App fails to connect to my router.so I cannot check parental controls and devices or set up the WiFi Pro Extender. I am still on the same package and opted to just upgrade t...
I changed the admin password that my SH+ came with to a new password (using Hub Manager).I entered a password that was less than 12 characters, which resulted in an error. However, when I was asked again to enter my old password, it didn't work. It t...
Hi All,I'm experiencing an issue with my EE Smart Hub Pro wifi, which I've upgraded to on my existing 900Mbps plan.I've switched off the 2.4GHz channel on the main Wifi SSID and activated the compatible Wifi and linked this to legacy devices that can...
Q2 2019 - BT Smart hub connected to Sky Q & mini box via ethernet cable plus 5 white wifi extender discs (old property, thick walls); no issues to talk about until late Q4 2024.Late Q4 2024, changed to EE router & 3 wifi extenders.Since then repeated...
