Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How can I connect my Alexa Echo and dots to the EE network? Have tried Alexa suggextions.
I’m not paying for a service so I’m not having I can’t connect anything on my phone. My ball band isn’t working. This is an absolute nightmare. What is going on [Mod edit: move into new thread and add title]
I am totally fed up with EE. The only thing they do with any proficiency is raise prices and billing. I am having to restart Internet connection at least 3 times a day. Since they sent me a new router, it has all gone wrong. Lost landline connection ...
I have used the same wifi SSID and password for decades by changing the configuration on all the routers I have had since the BT Voyager 2000. I recently cancelled an order to upgrade to FTTP and Digital Voice because I found a screenshot of an EE S...
I haven’t been with EE long and I have not been able to do anything on the app and website. It’s just full of errors! I can’t set up the WiFi controls, access my bill or manage my broadband. By looks of it, it has been a problem for a couple of years...
From the recent transition from BT to EE I am getting constant wifi issues, and it’s frustrating. I have had an engineer come out and install a new modem, however this did not rectify the issue that I am having. As a paying customer, I expect a relia...
Was with BT for a number of years, aside from the odd issue my connection was rock solid and had Halo 3+ 900mbp FTTP, however saw the new EE announcement with the 1.6Gbs speeds and WiFi 6 Hub and thought I'd upgrade. Waited a cople of weeks for the ...
I've recently purchased a Eufy E340 video Doorbell and no matter how much I try, it will not get past the WiFi connection stage (as shown in the picture.)I have set up a compatible WiFi to ensure it runs through the 2.4GHz network, but still nothing....
I’ve got the ee app and have paused the WiFi in many devices in my house yet when I check these devices they are all still connected to the internet, they all say they are paused on my app though
