Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am trying to find bills for the last 15 months on broadband. When you go to this section you can select 15 months but it actually only brings up the last 12 months in the list - Can anyone help on this?
I write this post in the hope that someone who can make thing happened at BT / EE might get in touch with me as so far, the 9 people I have spoken to in the New EE dedicated team appear to be all be totally useless and just ignorant . Whats my issue ...
What’s with the 192.168.1.254 gateway when everything defaults to 192.168.0.1 ??this is causing no end of issues including solar inverter connection. EE finds it amusing to put the router settings on a light grey background and white writing??!! like...
So I've recently updated my broadband, to the 900mb for £53, with a guaranteed minimum speed of 700mb. The speed has improved, but it varies, I check the speed coming from the router and it's claiming 924mb, but I check the speed on my phone and Xbox...
Searched for ee broadband online didn’t go through with it as decided to stay with own company i received no emails or any equipment just checked my credit score to find out they have gave me a missed payment for not paying the bill!!!!! My score ...
I upgraded to the new Wifi 7 hub from the Wifi 6 hub even though i'm only on the 1gb/s package ( Full Works and Unbreakable Wifi )after sorting all the connection info out on the Wifi 7 Hub and connecting all my devices, everything was running smooth...
The WiFi no longer turns on, I’ve checked to see if the cables are still working but they were all good. Dunno how it doesn’t work when it’s getting power
Setting up WiFi controls just hangs on a spinning circle. Tried updating and reinstalling EE app, and restarting router.
When I try to access EE Hub Manager using address 192.168.1.254, I keep getting error message that something went wrong, with error code CHOP3-800. See the screenshot. Any advice please?
