Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have recently moved over to EE wifi for my home and office Broadband, I purchased the smart hub, I then purchased a further smart hub extender/booster and it all worked okay for a few days but it is now not the case. Evening TV watching is the one ...
hello I have added a BT/EE ( what's the difference)phone to my BT broadband package.I have now received an email saying that I have to pay £112.94 to end my EE package ( I didn't know I had One!) as I was a BT customer. In any case I haven't ended an...
So my boardband from bt is due to end in December and my mobile from EE in October since both EE and BT are the same company I was looking for some information. I heard that you can have unlimited data on mobile when you have boardband and mobile fro...
We have guaranteed 60mpbs Internet but when two of us use the Internet for work it collapses. Which doesnt make sense 60mbps should be more than capable to manage two zoom calls. So clearly something isnt right. Doing speed tests its always between 1...
WiFi not working, after they did a check I got told my power supply to my router was at fault ani need a new power lead. Got told it would be 3 to 5 working days but I would get tracking details when it was ready to be dispatched. Called after 4 days...
Broadband has gotten expensive! So currently at £41.25 a month 67mbps. Contract ends November 2025. New customers are offered £27.99 for same speed, but renewal for me is £45. I get discounts on 5 sim only contracts, but that’s inflated as be...
Hi does anyone have any update whatsoever if EE are any closer to Storting out their systems so we can order 1.6gb and tv together, This has been going on for to long now absolutely ridiculous!
I have switched to EE broadband and my work laptop can be used to access the internet but not my work one drive/intranet - the message says the connection is not secure for this site, and that the share point link uses an unsupported protocol. Please...
I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.Goole returns that the change is done this way:Home > Advanced > My Network > IPv4 Config & switch DNS Ser...
Since we moved house in the same town the price for the service has gone up, but the speed of broadband emails has dropped off a cliff. When opening emails It tells me 'No Internet Connection'. This takes up to 30 seconds to open the connection. Wher...
