Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm experiencing frequent drops with my fiber internet service, and it's becoming really frustrating. The connection is supposed to be stable, but it disconnects multiple times a day, interrupting my work and streaming. I've restarted my modem and ro...
I have a business broadband. Does anyone know how to create a guest wifi on there?
Hi, I’ve just swapped broadband and TV provider to EE/BT. I was told that I’d get Netflix included in my TV package but when I try to sign in or set up a Netflix account, it takes me to the subscription site where I’d have to pay for access.What am ...
How do I disconnect the Voicemail function on the voice over internet landline from EE
Hi,I need to order some Smart WiFi Plus devices as i have weeks spots in my property.I was told i can do this via the EE app but i cannot find anywhere to do this, anyone know the process?Many Thanks.
Hello, Hope you are well.I would like to connect a wireless access point to my EE Smarthub Plus to improve the wireless performance. I was wondering if this is possible.I cannot remove the smart hub from the pipeline as I have to use the EE voip solu...
Hi, I've just joined EE (from Sky) and I'm having the same issue with an EE Smart Hub Plus. I can't open certain ports to enable Sage Accounts software to work across my wifi network. It's fine with a wired connection.Two out of the three required ...
Hi,How can I find out if Hybrid connect is included in my package as I had a seperate box with BT but not given one when crossing over to EE. Or is it builty into the Smart Hub Plus? Thanks
Hi. Recently transferred from bt broadband to ee. Been asked to return the bt disc that came with the bt router. Only problem is that the router is in one of the upstairs bedrooms and the disc is need at the bottom of the stairs to ensure a good sign...
Hi,Unwilling yesterday BT pushed me to renew with EE. I should have said no based on the bad reviews I have seen so far of EE broadband. Anyway, I have a few questions:1) my service is supposed to start tomorrow , when I check my order on my BT acco...
