Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Right so like a load of people in here, some if not all are still having issues with the EE app broadband controls. I’ve updated the app today and it’s still so broken. Surly we have some rights to cancel free of charge as it’s part of the package w...
I’ve been with EE for a few years and recently upgraded my broadband. was sent a new router, set up a date for someone to come and activate and he didn’t show. This was jan16th I have been chasing this since and today I get a text message stating the...
I have to cancell my boardband order anyone can help?
Hi, signed up to broadband and tv and I’m due to have it fitted next week. I’ve had a letter saying to activate my account on this ee app but can’t see anything?? I’ve signed in but access things like track my order or set up my free Netflix?
I’m having the same issues with activation on my new account. The engineer who installed my otn said that there was an issue on the EE Side as there was nothing wrong with my new full fibre line into the house. My app has a messsge saying that they ...
How do you turn off the EE redirects so things flagged by as spam/malicious EE just work as expected and don't redirect you to https://block.ee.co.uk/ee/warn.html?url=anything.comNOTE: This is not the parental feature, as that is turned off and you c...
I used to be a BT customer, however switched to EE in October 23. Had no problems with EE until now. My router is connected however on my mobile the WiFi just shows as " connected without internet" I have a set up direct debit with EE so why they not...
Have just changed over to EE. Can someone tell me how to brighten the light on the front of my smart hub plus. Thanks.
HiI am new to EE broadbandI have a FTTP fibre 67 service with an EE smarthub plus and a landline service (home phone adapter) but my long thin house with thick interior walls suffers poor wifi coverage (and physically relocating the router is a pro...
The standard EE router seems a bit bare bones.Is there any way to block a domain on it yet for all WiFi connected devices? I saw this was asked in 2021 with a no as the answer. Any change?
