Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hey all, Having an issue with the wifi extender on 1.6 busy home bundle.Sat here constantly getting disconnects on my laptop, im sat approx 2m away from the router, and over 10m away from the extender, watching the logs, my laptop is constantly being...
Hi I have phoned EE three times as I cannot see my broadband bill on my EE app. Someone phoned me back to check my email address, phone number and said it will be sorted but still weeks later I can't see anything only my mobile phone bill. I've tried...
Ive contacted EE on at least 3 occasions as my devices cannot stream something as simple as my EE TV or netflix etc without dropping out every 5 minutes. Every time I get through to EE they check my speed (as I do myself) and confirm the speed is sho...
My contract ends on December 5, and I called today Decemeber 3 to ask what happens after it ends. To my surprise, I was told it will renew automatically and I’ll be charged for another month. I’m leaving the country in 5 days, yet they’ll still deac...
We're moving house from ****** to ******but the moving has been delayed because some things have to be fixed in the new house. My wife would not wait to start with a new contract in the new place. Hence, another contract has been taken up. This overr...
Hi we are a small non profit charity in a small town and are trying to find a provider to give us free or little cost internet / braodband supply, anyone know any companies I can apply to
So, I've spent the last week or so trying to diagnose an issue with my home broadband (Fibre 900). It all started when I noticed that every so often (every few minutes), devices would report that my WiFi could not connect to the internet, at first I ...
Thank you @XRaySpeX for your related post. I am technical support for my elderly blind mother-in-law living in bungalow just around the corner. She only uses the internet for radio via Alexa. Last week her internet stopped working. Unplugging t...
HiI cannnot get access to the two NAS drives attached to my EE router on either my desktop or laptop, both using Windows 11. I can, however, see both the drives when I go into the router. For some reason the EE router is identified in File Explorer ...
