30-09-2026 01:54 AM
Hi,
I have changed my WIFI password this evening and since I have done so, the signal has been really weak and keeps disconnecting devices, which I have never had before. My car charger won’t connect as the signal is so weak and the router is next to it, only separated by a pane of glass.
Do you have any advice?
Daniel
Solved! See the answer below or view the solution in context.
30-09-2026 03:53 AM
@Daniel_1983 : I can't see how changing a WiFi pwd would in any way affect WiFi performance. Must be something else!
Sometimes older or weaker devices may not be compatible with the default WiFi settings of EE Smart Hubs with their WPA3 Security. Try setting up Compatible WiFi on the router under Advanced > Wireless Settings > Config > Compatible WiFi (it defaults to 2.4 GHz only & WPA2) & connect your problematic 2.4 GHz or WPA2 devices to that. It presents itself as a separate network SSID of the form "MainSSID-Comp".
30-09-2026 03:53 AM
@Daniel_1983 : I can't see how changing a WiFi pwd would in any way affect WiFi performance. Must be something else!
Sometimes older or weaker devices may not be compatible with the default WiFi settings of EE Smart Hubs with their WPA3 Security. Try setting up Compatible WiFi on the router under Advanced > Wireless Settings > Config > Compatible WiFi (it defaults to 2.4 GHz only & WPA2) & connect your problematic 2.4 GHz or WPA2 devices to that. It presents itself as a separate network SSID of the form "MainSSID-Comp".
21-10-2026 02:35 PM
I need to change my WiFi password
21-10-2026 02:48 PM
@Tallagueye Help above explains it all. Did the hub only as you posted in the Broadband section.
Change the WiFi Password and Admin Password on Your Hub | Broadband Help | EE
21-10-2026 05:40 PM
@Tallagueye : If you have an EE Smart Hub of any flavour see Changing Your WiFi Password on a Smart Hub