Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi All,Another Issue with the Hub 7 Plus, probably on others too.When i create a Port forwarding rule, it always comes up with an error and doesn't save or eventually when it does save, it has created duplicate rules. Try to remove one and it removes...
HiThis may not be the correct place to raise this, but I'm hoping someone will be able to point me in the right direction.Plusnet have moved me to EE which went very smoothly.However, despite telling me I will be paying the same price each month, my ...
Hi,I've had BT Wifi for years, and I used to be able to connect to BT WiFi hotspots with no issue. However, since it's become EE WiFi, whenever I try and log in to the hotspot with my BT Broadband account it says "Please check you are registered to a...
Hello,I need help urgently. My Sky Q box worked perfectly before your engineer moved my router on 9th February. It was connected by Ethernet in the lounge and I had no issues at all.Since the router was moved to the hallway, the Sky Q box can no long...
Service been down since yesterday on the 1.6 package. There are other posts that are similar and suggest an issue. 3rd party route logs (also no service on the EE hub,logs here don't seem detailed) 2026-02-15T10:27:52Noticeppp[wan_link0] Link: recon...
I received a new hub last year that has been working fine. However when a friend tried to log on to my wifi it shows its the old wifi name and password that is still working in my home, not my new hub details?? Don't understand?
Hello,I have been having this strange issue for over a month now, and I have talked thoroughly with EE CS, as well as had EE and Openreach engineers out. Funnily enough, no one I have spoken to seems to know what http is and why it is different to ic...
Please could someone explain why I cannot set parental controls on a BT Smart Hub 2 with the EE app. Running latest app and have reset hub.
