Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Is anyone else having DNS problems over BB? Started a few weeks ago. Examples include Youtube comments slow to load.Youtube video thumbnails slow to load. When I switch to 5G the problem goes away. Router was restarted when the problem was at its wor...
Today I moved from Plusnet to EE. Everything is fine except that I can no longer access Gmail pop.gmail.com to downl;oad my emails to Outlook (2003!). I can send emails via Outlook, and the "test" feature in Outlook says the settings are correct, but...
EE phone adapter permanently Solid Red. Tried pairing with new hub, but no different
I have just received a email from BT saying my full broadband speed trail is coming to a endbut I am with EE
Hi, I’m trying to connect a Panasonic controller in heat pump to Panasonic Cloud through my EE hub.This would allow me to control heat pump from Panasonic App.There is an Ethernet connection which connects from EE hub to controller unit in heat pump....
I was having trouble with my internet so rang EE about it . The number I rang was 07953966150 . I cant remember if it said " call us for free on.... " . I was speaking to them for 17 minutes . I then found out a few days later that my mobile phone p...
My EE contract was over and I was paying a higher bill than normal then a guy From EE/BT called out to my house and got me a lower deal so I accepted it but I didn't realise I was signing up to BT but now I have a new BT Hub so do I need to cancel my...
I have the Hub Pro 7 with a 1.6Gbs connection, I have been a customer for over 2 years with no connection problems.The last couple of weekends, 2 or 3 times in the evening, my Hub goes Flashing Green > Then Solid Orange > Then solid green again.This ...
I have just received a new hub will openreach connect everything when they upgrade my broadband to full fibre
Why is the ee broadband connection last night and a few days before so bad
