Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi - Just received our new EE router and we have been moved from BT as they are no longer going to be doing broadband in the future and it's all being switched over to EE. My blink sync module (for our CCTV) keeps saying the wrong password and I've t...
Hi, I just had my 1.6gbps service installed today and the pro hub is working very well. I'm very happy with the cabled and wifi connection to the pro hub. However, the included wifi pro extender is driving me up the wall. At this point, I have tried ...
Unable to access hub manager for smart hub plus I have read severely other members having the same issue the ip address does do not allow acess
Hi. I've some problem.. I'm using this network from last 6 months.. few days back i received a text from EE that you've to return the broadband device otherwise we will add 200 pounds.. and now i just check my direct debit and they added a 200 pound ...
Engineers arrived on time as planned for fibre broadband upgrade. , great job nice lads and neat and tidy job. No hardware arrived, ie Router TV Box .
I have recently changed over from BT to EE but still on the same Gigabit service. I was using my own Netgear Nighthawk Rax 200 Router which did a sterling job of up to 250mbps Wi-fi in my 3rd floor back office but thought I'd give the Wi-fi 7 Pro a ...
Hi i believe my EE broadband has been hacked and people are targeting me for some reason. I dont have a phone and cant contact EE does anyone know if theres another way of getting in touch with them or how i can stop this ? right now 2 people came to...
My current contract for broadband and sim ends on 8 April. I have been trying unsuccessfully to contact EE customer service for the past few days to discuss this. I am changing to a new broadband provider and a new sim deal with a separate phone comp...
Hi, I received an email this week saying "Renew now and secure your price" saying that if I renewed my broadband now (currently going til 10/04/2026) then I would retain my discount. However, when I follow the links I just get the generic homepage an...
Hi,So my mum's home broadband has been out for 3 weeks now, something about the Shefford exchange being out and they need an engineer to fix it.Constantly getting different dates from the customer service team for when it is meant to be fixed, last p...
