Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
As a last resort I am posting this in case anyone can offer any help or advice. I first placed the order for Full Fibre 1.6Gbps back in early December, the 13th to be exact. Was given that day a date for hardware (router etc) to arrive on the 6th of ...
EE service agents cannot connect my products to the EE app so is there another way to fully setup my broadband and access the included extras such as wi-fi controls
I have used up all my mobile data cos I can't get any WiFi on my phone!! When you phone 150 they say we'll send you a text, well pointless doing that as I have no Internet so can't click on any links. Wish I stayed with Vodafone as had no problems wi...
My speed only 50mbps onEe fibte cable
We just moved over to EE Broadband after many trouble free years with Plusnet - because we wanted to keep a landline, which Plusnet apparently will not support in future.Trouble is, now we're with the EE router, our Sky Stream box loses the Internet ...
My tracking number from my contract confirmation email was working yesterday however today it is saying when i try to track that something is not right and i cant track my broadband product order
Really struggling with our broadband this last couple of days. The page for checking for outages isn’t working ironically!) so I’m just wondering if anyone can tell me if there’s an issue or if I need to be getting onto EE Thanks
I’m a BT customer and use their broadband. However, I’m concerned about post January ‘27. Getting Full Fibre is a no go due to connection logistics. What’s going to happen re our access to broadband should we not have made the switch to Full Fibre? ...
Hi - I’ve seen in the past that issues have been reported with skyQ box and the hub.have these been resolved or is it easy to fix?We have skyQ connected via WiFi (won’t be able to run Ethernet) and have no mini boxes.
Since changing our broadband from Sky the signal in the bedrooms upstairs regularly drops out the speed tests are good.
