Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Why is it so hard to get to talk to Customer Sevice, I managed to speak to them,and arrange for BT Open Reach to visit to sort out the problem of fluctuating signal, but then recieved an email saying that my issue was closed. Luckily I had already be...
I’m on EE broadband. I’ve just told them I’m moving home. They told me that this ‘triggers’ a new two year contract at more money than if I was a new customer (although how you trigger an idea is beyond me). Also, if I don’t take them with me to the ...
Got told to keep BT Smart Hub 2 when switched to EE at end of BT contract. No choice given. Bought EE Smart Hub SH32B from Ebay- new. But found as it is FFTP cannot connect to broadband. EE Help was useless. I wanted to get WIFI 6 as existing hub onl...
How can EE screw up the technology so badly that their service sucks? We had 1-2 cut outs in 5 years with BT and it was normally around 3 in the morning which we put down to scheduled restarts. Now we are cutting out at least once a day and it is bec...
Can anyone tell me if the new Smart Hub Plus router which has been released not long ago has the ability to split wifi bands?
Hi, I had EE's Full Fibre 900MBs package installed on the 14th, the speeds over WiFi are brilliant on devices with WiFi 6, but poor over CAT8 ethernet.On my iPhone 13 I'm getting the below:On my laptop (gigabit NIC) plugged directly into the router I...
Anyone else lost broadband and consequently phone?
I had an EE representative at my home on June 26, 2025, recommending that I switch broadband providers from Virgin Media to EE.I explained that I was still contracted with Virgin Media, but the EE representative assured me that this wouldn't be a pro...
hi,just changed from Plusnet to EE and got a new router. I have a cctv camera which connects to the wifi and internet through a wifi extender (it doesn't have a good enough signal to connect direct to the router). It used to work fully through the P...
Just recently upgraded to the new EE super internet. my tv cannot connect to WiFi (shows as disabled) but is working on all other devices. The tv is also brand new, running android OS. it was working but now it’s just stopped connecting - extremely ...
