Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Our home EE broad band has been down since Saturday (6th Sept) and has come back online for about an hour a couple of times since then, The EE diagnostics bot now tells me it will be the 17th before its back up and running, i cant get hold of anyone ...
I am trying to set up my fire stick. I go thru all instructions, get to Join EE WiFi but in front of the instructions to do do I have a large Cookies screen which I cannot get rid of by using up and down arrows
We have had a solid Aqua light and no internet connection for 9 days now. EE have constantly checked line and said nothing is wrong. BT Openreach engineer came out, All find at exchange and 500Mbps signal going into the house. Just not coming through...
Hi All, I've done some scouring across the forum but can't see anything that covers my situation, so hoping one of you will know! I had Openreach out today to install FTTP, they installed the ONT, junction box etc but have been unable to run the fibr...
Agreed to switch providers with a Street sales person today however after subsequently discovering that my existing broadband is a 24 month contract which would cost me 468 to cancel, I have decided that now is not the right time. Also, am unwilling...
After some help. I have upgraded our broadband and moved over to EE today. I have a new Wifi 7 Smart Hub SH40J downstairs which is working fine but i have always ran 2 wired connections to a garden room and an upstairs office. the wired connection...
I have the same problem. I spoke to three people and am still unable to enter Safe search / parental controls. V frustrating. Please will someone from EE provide an answer. Thank you
Hello, I’ve sold my house but not found anywhere to buy yet. In the interim I’ll be moving in with a family member who already has broadband so I won’t need to move mine there as well as it doesn’t need 2 but I don’t think I can cancel it as I change...
hi getting fttp 500 installed on Tuesday and wondering if I can use my own router (flint2) in place of the supplied one ?
Hi, following loss of my EE broadband for 5 days, I wish to understand my broadband usage as input to a backup solution. Searching EE Help I find that on the EE App under Manage, Broadband should be Device Usage to toggle on. However, Device Usage do...
