Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Anyone else facing this issue? I set my 2.4 GHz to a fixed channel 6 and saved. The setting doesn't hold and changes to channel 11. I have factory reset the router and the firmware is up to date.Firmware version:r2.64.2-R-1210501-PROD-1App version: 2...
I have just downloaded the EE app and discovered that I have 13 devices that have used my WiFi and I’m quite shocked.Most are ‘Unknown device’ but one is called 'expressif' and it’s been offline for 18 hours.Does anyone know what 'expressif' is and h...
basically my broadband isn't even out of the box as I was told I need an engineer as always on a video called with one EE customer service team showed them my connection port for my internet cable as I was moving from one internet provider to th...
Well, I can’t access( I don’t know how to really) my previous post about free WiFi advert.EE said it was resolved. WELL IT WASN’T AND STILL ISN’T.I even emailed the CEO and had no reply(Terrible) not even an acknowledgment.Just to remind all, to acc...
I telephoned EE nearly 3 weeks ago telling them I would be leaving them at the end of August. I have returned all EE equipment in the envelope provided and they are continuing to send me next month 's bill
I have recently been receiving multiple prompts from BT and “thanks for your order messages” to move to digital voice.The situation is that I am on 24 hour callout and need both Landline and Mobile unfortunately I do not use any of BT’s equipment sin...
Unable to access hub manager for smart hub plus I have read severely other members having the same issue the ip address does do not allow acess
I'll try to be concise. Friday my hub packed up, called EE, took 2 attempts with tech guides. The first one said a new plug was needed, it will arrive in 3 to 5 working days, I've literally got no Internet for the whole house and 3 to 5 days is an ab...
