Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi please see above photo. The green light flashing for couple sec and then stay start but then again start flashing and again and again. I have tried everything. Unplug and plug in again. No help. Power off. Wait 10mins. Power on again. With no luc...
My Hybrid Connect, which had been working perfectly since last October and always displaying good signal strangth (two 4g bars) has suddenly failed this morning with all three 4G bars flashing red. (which is how it should be according to the CS perso...
Hi all,My router keeps blinking green and orange and the light is not switching to blue, what do I do?
Hellp my router keeps dropping out and i have to re set it every time every 20 mins
Hello,I have recently ently moved into a small property and have passed the EE activation date for my property. I am FTTC. However, I have been having issues with set up and two engineer visits to the cabinet and to make sure I set things up right h...
I have just had fibre installed and taken delivery of my new Smart Hub Plus device. My house is cabled with Ethernet throughout back to a patch panel in a comms cupboard. Between the patch panel and my old router (HUAWEI B535 4G mobile router) is a...
Hey All, I am new customer and have my own router - i understand EE SH+ has to be still connected for the Voip to work for my landline which is fine. I have my own router (Linksys Velop 5300) connected to the SH+ In bridge mode and it works witH THE ...
Any chance of speaking to someone with authority. to deal with my complaints since June 2024. Sir, since changing from BT to EE in June 2024 I have had nothing but disaster with this company through lack of service even after numerous complaints and ...
I have been with EE for several years so I am extremely disappointed by what I am experiencing. Having gone in-store to set up TNT, I was sold a broadband update. From the very start I have been misinformed, leading to my new package activation date ...
Can anyone help!we made the switch from BT to EE broadband. The BT account was in my husband’s name and we made the Switch to EE to my name as I got a deal with my mobile contract! Unfortunately BT/EE are still after 3 months charging my husband for ...
