Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Ive just paid overdue bill as I remembered when my WiFi stopped working. How long does it take before WiFi switched back on?
Hi, apologies if this has been asked before.My partner and I are soon to move into our first house (Currently estimated to be 19th of August), I am looking at buying EE broadband and have seen I can select an activation date of the 20th of August whi...
How do I turn off SmartSetup in my hub manager?
Everything was working OK now all of a sudden says weak WiFi then just gone to offline been same for 2days tried all suggestions went for full factory reset now when trying to reconnect gets to 95% then fails
We had the wi-fi dropout problem which looks to be fixed by the latest firmware, r4.26.3. However, we still have one problem which wasn't there prior to the r4.16.1 update and is not fixed by r4.26.3. This is that one laptop, an HP, reconnects to t...
Started maybe a week ago.Happens for wired and wireless. My broadband cuts out for just a few seconds, then reconnects. This leads to lag spikes in games and when watching twitch.Openreach came round and said the problem wasn't on their end. EE fir...
I have a very specific issue having just upgraded to Wifi with EEEquipment at home is the new EE smart hub pro router wifi 7 and 2 pro Wifi 7 mesh extenderswe have zero issues with speed and connection but upon restarting the router when adding an ex...
Hi all just got this in,all connected fine sorry from my pc?,its 20 feet away from router but other devices further away do connect?.This not even showing the router as being there on my pc?,help?
