Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am a current EE customer for all think mobile but I left EE broadband to switch to BT as only BT offered the faster speeds at the time. I want to come back now which I can see I can do but why can I not upgrade to the faster speeds at the same time...
Is anyone else having trouble with their broadband in the PO1 area, mine didn’t work all day.
Why does it take 30 days for compensation to go through and to get an email?
I need to be able to split my Wi-Fi bands. I have a BT router but have switched to EE. I have the attached message on my TV so need to be able to split the bands and rename them so I can connect relevant devices to the correct band.
So I’m strongly considering switching to EE broadband for the speeds. It states there are benefits for upgrading your current mobile plan to unlimited data. I’m already on and unlimited mobile plan with a few months left on contract. Are there any be...
Just to draw a line under what I’ve described as “My Descent into the Depths of Despair” - otherwise known as transferring from BT to EE - I’m 97% there, and accepting that’s as good as it’ll get.BBUnlike many, I find the SH+ router an improvement ov...
Every time I try to download my bill, it fails or nothing happens. This has been going on for months.Likewise when trying to access settings for my digital home phone
Hi folks, just received my new smart hub plus. Although my broadband is working, I cannot run a speed test via the ee app. Is there a problem that anyone knows about? Thanks.
I can’t access to my EE WiFi
Hello everyone , my internet has stopped working. It made me pay the bill and is still not resolved i tried clearing the dns thing and still nothing is working.
