Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
my digitail voice is currently bt according to the website tracker my Digital will be moved on Wednesday, 21 October 2026Product update for Digital Home Phone Engineer visitStatus: Confirmed Estimated arrival of your engineer broadband will be: 17...
Our broadband has gone off, I can't check the app for system issues in our area as that's down also.
I’ve recently run into a very frustrating issue while trying to downgrade my broadband package and wanted to see if anyone else has experienced the same thing.I’m currently paying £70.99 per month for my broadband service. While the service has been ...
Hi Guys I facing an issue from longer period of time.Got x870e Taichi lite motherboard with 5gbs Realtek Ethernet.The issue is the router can’t make a proper handshake with a on board lan.The speed instead 1,6gbs capping to 600mbs.Tried a unmanaged s...
I have a EE Smart Hub at home and now I can’t connect my AppleTv box to the wifi. I have checked with Apple support to rule out any problems with the Apple TV box or TV (I can connect to Apple TV when using my iPhone hotspot), so the problem is with ...
Over the past few weeks my wifi seems to stop for a few seconds then reconnects. I've spoken to EE support and they advised me to split out to a compatibility mode at 2.4 Ghz and save my main as 5 Ghz. It seems both modes still cut off. This is reall...
I subscribed for home broadband in July and Open Reach connected the hub in September but internet not yet connected.
I see hub firmware updated last night for my hub 7 plus to Firmware versionr5.21.1-R-2045935-PROD-84001All seems fine so far. does anyone know what changed from r4x thanks.
There are multiple devices connected to my WiFi Extender running firmware version r5.16.1-R-2011329-PROD-1For some devices I am able to see the band (2.4GHz, 6GHz or whatever) and also the signal strength (dBm).I attach 2 images. They show one device...
