Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Moved home this week so was unable to get internet out on till 17th I have a smart hub they sent me but internet keeps going off
I just transferred from Virgin Media to EE. Generally big improvement in the broadband however having quite a few problems connecting some google devices. (my google speaker connected no problem but the Nest Hub Max, doorbell and camera won't)I hav...
Hi, I have recently joined EE & have the wifi 6 hub, however no matter where we locate it in our house we have poor range. I have a TP-link Archer VR400, can I hard-wire it to the hub and use it as a range extender?If so, how?TIAKev
Yesterday I upgraded my fibre broadband from 500mb to 900mb. Since doing so I now have a EE public WiFi hotspot that anyone can use. My next door neighbour is now piggy backing off my router. It’s ridiculous. When I was on the 500mb speed there was a...
Hello, I wondered if anyone can offer some advice.Every day or so my sky q box loses connection with my new EE broadband router. It’s getting really frustrating now and wondered if anyone else experiences this and if there is a solution? Thanks in ad...
Hi there.I been receiving EE Full Fibre Available at your Postcode notificationsI live in a vertical postcode, conservation area, managing agents, wayleaves, etc.The building has no access for services, that weren't provided when it was built in the ...
Hi there, my current contract is up with BT and i was looking at renewing but getting moved over to EE however, when running the checker i'm being offered slower speeds. Current on BT is 50 - 56 Mbps16 - 18 Mbps upload 46 Mbps guaranteed EE offering ...
I gave my 8 year old son my wifes old phone but with a brand new EE sim and a new number. He has no credit on the phone and only has a number so he can use WhatsApp to call and message us.The EE Broadband for the house is set up in my name and my pho...
Hello All, I switched from BT to directly with EE a few months back and as part of this I switched from the BT branded Wifi hub to the EE smart WIFI hub plus. Previously I was able to causally game with no issues via wifi. Other than changing the Hub...
HiI'm trying to link my broadband account with my phone account but I'm unable to do so using the app or from calling 150 customer service. Any suggestions? Many thanks
