Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello,I have just upgraded to the smart hub pro and i can't seem to connect my PS5, it is showing the slow signal fault, all other devices are fine.Any ideas?Cheers
Anybody having slow speeds and buffering at peak ish times like 5 to 8 pm , or after 10 pm , or midday ? EE don’t seem bothered and also I’d like to know how to switch BB provider as my contract ends soon .
Hello, I have just upgraded to the new EE wifi 7 hub and extender with a 1.6gbps connection. Set up was easy and speeds seem good and fairly consistent.,The problem i am having is that i cannot connect to home assistant via my PC when connected to EE...
I have a new Smart hub router, so the way in which visitors could potentially use my Wifi has changed. I had to install the EE app into my phone (ok), then set up a guest name for WiFi, and a guest password (ok). But I gather that I need to 'invi...
I am trying to help a friend who has recently switched to EE since December 2025. Initially all worked well but suddenly some of her tv's (x3) lost internet connection (they are old but not ancient, still have smart capability). And also her sons VR ...
Hi - Just received our new EE router and we have been moved from BT as they are no longer going to be doing broadband in the future and it's all being switched over to EE. My blink sync module (for our CCTV) keeps saying the wrong password and I've t...
Hi, I just had my 1.6gbps service installed today and the pro hub is working very well. I'm very happy with the cabled and wifi connection to the pro hub. However, the included wifi pro extender is driving me up the wall. At this point, I have tried ...
Unable to access hub manager for smart hub plus I have read severely other members having the same issue the ip address does do not allow acess
Hi. I've some problem.. I'm using this network from last 6 months.. few days back i received a text from EE that you've to return the broadband device otherwise we will add 200 pounds.. and now i just check my direct debit and they added a 200 pound ...
Engineers arrived on time as planned for fibre broadband upgrade. , great job nice lads and neat and tidy job. No hardware arrived, ie Router TV Box .
