Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Will the Smart Hybrid Connect work with a EE or BT SIM card in? The BT Hybrid connect did. Ive read a few posts on here which are purely based on 'the service' being sold by EE, thats not what I am asking, the question is will it work with a standa...
Hi guys. I've got a hub where the lights indicate that it is still connected and yet the connection drops. Not a wireless issue as it affects wired connections too. EE and Openreach have looked at this and say they can't find anything wrong. Ring...
I have just upgraded my account for broadband only. It was to increase speed of service and should not have incurred any set-up costs. My new bill now shows a one off charge of £30 ????? WHY
Nothing works..iplayer..itvx..more 4..etc. ..they tell me there's no problem on my line...so WHAT IS THE PROBLEM..??.. why can I not use streaming services if there's no problem
Have had 1 engineer appointment so far on 2nd July for a home visit after losing internet on 26th June.Was told after the visit, the issue is outside the property. Though im still abit worried its about 60% likely. Just wish I knew more about the is...
I just paid my monthly broadband bill and there was no discount for the week it was down? An engineer had to come out and repair something in the street .
Hey all ,ive recently had the ee hub for full fibre , but im wondering if i should buy the ee hub 7 ?is it worth it ? and if i bought it 2nd hand would it still work with my full fibre ? any info or help is much appreciated.
I am a new EE customer, BB works but the Smart Hybrid Connect is paired to the route but the three bars are flashing red. I have moved around the house and it is in the best possible position for 4g.
My broadband has been down all morning and I don’t know why
Hi, just wanted to ask, I have WiFi 7 and I have 3 Smart Hub Pro extenders. I purchased a fourth on eBay. This connected and was showing in the app with no problems. Initially it showed no signal but after around 12 hours it was showing great signal....
