Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
@ee I have 1 phone 1 tablet and a broadband connection with EE. Reported problem on the 21st and explained in full technical detail what was happening, I am an IT engineer but instead of listening to my detailed explanation I was ignored and told tha...
Broadband not working for nearly 1 week now. Waiting for a new power supply cable to arrive. How long should this take, and am i entitled for a discount?
I had already got my devices paired with the EE App and had been problem free for a couple of months, but recently I got an error every time I tried to manage my devices in the app. Eventually I uninstalled and re-installed the app. When I came to at...
Can someone tell me why my I have no Internet considering my bill IS NOT DUE TILL THE 26TH !!! I am not happy in the slightest
I have just been moved over from BT to EE having just renewed my Broadband contract. On Monday 20-Oct I got a message and email from EE saying my first bill was ready. The next day I got a message and email from BT saying my bill was ready. BT took ...
I have a smarthub plus and neither via the app or the admin panel across any browser is there the possibility to remove an unconnected device .On my previous BT Home Hub router there was a button when using the admin panel to "remove" an unconnected ...
I keep getting this error when trying to access the company SharePoint. The SharePoint open in any other Wi-Fi but when it is connected with my home Wi-Fi gives me this error: ERR_SSL_VERSION_OR_CIPHER_MISMATCH.I called EE yesterday but the adviser d...
So I have moved from BT to EE, and tried to use Qbittorrent for LEGITIMATE purposes and I get no connections whatsoever! Safesearch has been de-activated, so I can't see it being that. Is there something I have to actively do to enable filesharing ov...
Hi , I have created a group of devices within the EE app Manage Broadband and am trying to block access to a number of urls using the advised parental control option.Whilst it has accepted the ones ending .com, it will not accept those ending in .ne...
After spending a lot of time testing why my broadband stopped working , according to EE cs the power supply is at fault. This was last Saturday the 18th. I recieved the shipping details for the replacement on the same day. Since then, 4 days later, ...
