Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My led status always shinning yellow light, cannot connect network
After a power cut the time on my EE digital home phone is incorrect and there doesn't seem to be a way og manually setting it. Any help appreciated
I have an EE Smart router with a Fibre connection and white EE Smart WiFi Discs.As I work from home, I need to replace my router with a third-party router so I have more control over the router configuration.I am looking for a third-party router with...
Hi I am trying to Link my Broadband account to my EE App and it's asking for an Account Number which I don't have?! We have just upgraded to Full Fibre with with EE I pay Direct Debit so I only get emails. None of my emails give me an account number ...
Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 6...
Got moved over from BT. I am not able to link my broadband account or have any access to my account. I’m unable to see my bill or even access any of features i have got with my internet package
Hi, Ive just switched to an ee hub from a BT one. How/where do I get a Home phone adapter that wasnt supplied?
I am a BT customer who has been "upgraded" to digital voice and now gets billed through EE.The first bill came though last month and I could not get the page to load and ended up spending ages on the phone to support to try to get it sorted. Was told...
When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established. Reliability and speed are excellent when connected but I did not experience this lag when I was pr...
If i reset the Smart Hub 3+ as there is no backup option, does all the app config remain like the groups / named devices etc?
