Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I what board band and tv [Mod edit: Please do not post personal information like your postcode on the public board. Thanks!]
Is it possible to change the date of my bill? I can't find anything on it. Thanks in advance
I am considering moving my broadband to EE from BT but wonder what is possible.There is no BT Fibre in my road but City Fibre is there, do EE use City Fibre cables?
Hi guys first post. im getting fibre broadband 67 installed today. I’ve opted for 24 months contract, but I’m having second thoughts about the length. Would like to change to 12 months instead.Question is, am I able to change the length of the contra...
Any help would be much appreciated, because since switching to EE and also using the Digital Voice service, it's been nothing but bother.We have a constant crackling on the line,For a time we were unable to receive ANY incoming or outgoing callsNow, ...
Our BT-EE broadband has been constantly cutting out over the past couple of months. Everytime I go on the app to check connection it is not available. And there is no option to speak to a dedicated avisor.
Hi everyone,I was upgraded to the EE Smart Hub Pro and WiFi Pro units this week on my 1.6Gbps service. Very impressed so far and definitely notice the difference over the Smart Hub Plus. It's also so far resolved a disconnection issue I was seeing on...
I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.Goole returns that the change is done this way:Home > Advanced > My Network > IPv4 Config & switch DNS Ser...
As I said, EE WiFi is the worst internet connection I’ve ever experienced. Was with BT for 2 years and it worked flawlessly, never had a problem with it, then came the EE-BT merger. About a month or two ago my contract ended and I switched to EE with...
I can confirm that I bought an EE Smart Hub Pro recently from eBay. What a fantastic piece of kit this is.Turned it into a wireless access point. Basically, turned off the DHCP server in advanced settings -> IPv4 Configuration, and then connected a L...
