Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, We've just received a EE 5G smart hub and EE smart wifi disc. I've set the smart hub up with ease, however the wifi disc just has a solid red light. I've tried connecting via ethernet and WPS and have also tried the factory reset but to no avail....
Hello,I switched from BT to EE a few months ago. I was expecting to get a new EE router, but that hasn't happened yet.Is this normal?Thank you.
Does anyone know how I deactivate the voicemail on my landline please
Hi I'm trying to change my direct debit date through My EE. The online guidance is to:"log in to My EE. go to Menu > Bills and payments > Direct Debit "The problem is there are no such options. It's just sending me round in circles. Under My EE there...
I paid my broadband a few days ago in which it was 44 pounds however ive had a message a day later saying i need to pay 88 pound after the restrictions have been lifted, is there a reason why?
I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected. In early Dec. 2024 I ordered...
I've apparently got the EE Works Package with 900mb download and Smart Hybrid Connect.Due the the level of restrictions on both the WiFi6 and WiFi7 offerings (No VLAN's, Poor WiFi in my house etc) I have had to defer to using my own router, switch an...
Ww need it and you told us there was no charge.
Hi, I'm looking at upgrading to full fibre, which will obviously require an engineer visit. What I want to know is, and I can't find the answer on here, will the openreach engineer install the new full fibre socket in a different room for us? Our exi...
