Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 46208 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 89979 Views
  • 11 replies
  • 12 Helpful

Resolved! FREE BROADBAND For LIFE PROMISE

Hi, Ive had one continuous unbroken account with Orange, Freeserve, Wannadoo, now EE.Does anyone remember when; either Wannadoo, or Freeseve, distinctly promised FREE BROADBAND FOR LIFE?I had Free BroadBand for Life, with them for a while, as part of...

D-a-v-3 by Explorer
  • 1549 Views
  • 9 replies
  • 6 Helpful

Internet routing issues

Hey!So I have decided to post here as I have received very poor support from EE's technical support team for an issue I've been having.For just over a week now, I have had potential routing issues with my full fibre gigabit service. I have noticed th...

Internet Problems - Can't wait to leave

Ever since having EE broadband we've had nothing but problems. We've NEVER had the "guaranteed speeds" and it has only gotten worse over the years. Complained numerous times and they "can't find the issue". What sort of company does this because i th...

EE Router

Hi,Hoping someone can offer advice.  I would like to find out how old my EE Router is.     It looks like a EE Smart Hub (just looking at images online).I have looked at my EE Account and I cannot find anywhere that tells you exactly what router you w...

Gill591 by Investigator
  • 921 Views
  • 7 replies
  • 0 Helpful

BILL

I have been an EE broadband subscriber for 2 years, for 6 months I have a TV phone and an EE card, until now I have no billing account or anything, if I miss a payment, that means I don't have money in the account and then I want to pay, I can't beca...