Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45405 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 88347 Views
  • 11 replies
  • 12 Helpful

UPNP on EE Smart HUB (SH31B) not working

Hello allI have some Apps that use UPNP to Setup Access through the Router.However, it seems that UPNP on the EE Smart HUB does not work.In order to get the Apps to Allow Access through the Router I need to Disable UPNP on the Smart HUB and Create a ...

Kncowans by Contributor
  • 926 Views
  • 9 replies
  • 4 Helpful

Refuse to accept the final bill!

I am having this exact same issue with EE! I moved from Sky and they refuse to accept the final bill!    The switch has left me out of pocket as EE have not honoured their 'switch offer'    If you are thinking of moving from Sky to EE, DO NOT DO IT!

sj105 by Explorer
  • 920 Views
  • 14 replies
  • 6 Helpful

Issues

Is anyone elses broadband struggling to connect atm? My router wont seem to work or connect, i recently (yesterday received a text from open reach about “well be activating your service tomorrow “ anyone know what this means