Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’ve been on EE Full Fibre 900 for just over six months, and while my download speeds have been consistently excellent at around 800 Mbps, I’ve noticed that my upload speeds are persistently low — almost always capped at around 25 Mbps.I understand t...
Hello allA bit of a strange one here.In June I received a Notification from Openreach saying that Full Fibre is now available to Order.In Early July I received the Letter from EE stating the same, however, when I spoke to EE to Upgrade my Broadband I...
Hi, multiple times throughout the day we lose internet. The hub will be blinking orange and after using the online service checker, which then restarts the router it sometimes starts working again. As me and my wife work from home, have 3 children ...
My hub continues to flash orange. After a reset and switching the hub off and on.
Hi,I moved over to EE Full Fibre in April of this year and have a Smart Router:With kiddo getting older I want to start utilising parental controls, but logging into the router just tells me to download the app, which has no parental controls in it o...
Hi everyone,I’m trying to get a wired internet connection in my bedroom for my PC. The problem is, the only socket available in the room is a phone socket (BT-style telephone port) – no Ethernet wall port at all.I’m wondering:Is there any way to conv...
Hi I moved to ee just over two month I asked to keep my original phone number when i changed from Talk Talk and when i changed they changed the number i have had people telling me they cant get hold of me how do i get the number changed to my origina...
I am becoming concerned that the infrastructure installed around my particular “My Place” is becoming or is unstable. I continually and frequently receive text messages that there is an issue that needs to be resolved and indeed on some occasions am...
Hi, our rabbit decided to chew through our Hubpower supply cable and now our hub won't turn on anyone any idea how I go about getting a new one? Like who is best to contact?
I can’t seem to link my hive hub to the router could anything be blocking it
