Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by Grand Master
  • 40656 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 73954 Views
  • 7 replies
  • 12 Helpful

Smart Hybrid Connect... with a non-SH+ router

Recently switched from BT to EE, got sent all the new router faff.However, I recently picked up an  Asus AiMesh router and a plethora of mesh nodes to blanket the home in glorious high-speed radiation.We got the SH+, Smart Hybrid Connect and a mesh n...

Kyrrra by Explorer
  • 159 Views
  • 1 replies
  • 0 Helpful

Migration

I'm giving it one last chance, I phoned the 0800 number on Mybt, but due to an open order which hasn't even been started, they're going to phone me back tomorrow at 4pm, and hopefully they'll give the 900mb at the advertised price on the website of £...

Smart Hub 2 - USB Networking

Hi,I've been reading that the USB port at the back of the EE Smart Hub 2 router cannot be used to connect a USB Flash drive to the network.  At least, there is no discovery of a USB stick on the Manager Hub/App. So, I'm led to believe it is only ther...

MBRE_01 by Investigator
  • 466 Views
  • 6 replies
  • 3 Helpful

Continuous broadband drop-outs

Looking to see if anyone is experiencing this, and if I need to ask for a new routerwe joined EE early feb, and ever since there has been a few drop offs everyday. The drop offs last for a minute and the LAN light goes off on the ONT, other 2 lights ...

RR2000 by Contributor
  • 517 Views
  • 16 replies
  • 1 Helpful

WiFi connects and hybrid connects are they needed ?

Hi there I hope you can help and sorry if it’s long.Basically I called EE up to sort out my sim only deal with EE and the lady dealing with me  said that because my BT broadband was finishing soon she could do me a deal with new EE broadband to repla...

JJK73 by Investigator
  • 219 Views
  • 4 replies
  • 0 Helpful