Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I would like to cancel my Broadband.The reason for this is I have moved out of where I live for a few months and do not want to be billed until I move back in.
Hi Team!I'm now set up on the new EE, Smart Hub Plus set up yesterday - but I've got an intermittent fault with it - it keeps kicking me off wifi saying "INCORRECT PASSWORD" - has anyone else had this error and if so how did they get it fixed? it's v...
Continued buffering on TV while watching via WiFi …. I have the full speed package … wondering if anyone else has this . I have repeatedly raised it with EE help , put in boosters etc , but still it struggles . Never had this either BT ever ?
hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...
EE is blocking this website https://www.verytastyworld.com/ It's a legit website which has been scanned many times and is deemed safe. Why would EE be blocking it?
Hi,I cannot link my broadband to my app so I can't set up family security. It allows me to put in the account number but when I get to adding my phone number i get an error message 'we were unable to generate a passcode, please try again later'. Any ...
I've recently started a new broadband account and am 3 months in. The contract started in February 2025 at the agreed price of 25.99 for 24 months after an error on my previous account. When starting a contract should the price that was given on the ...
I joined EE Broadband and EE TV from BT back in October 2024. I already had an EE Mobile account.Since joining I have not been able to view any account details for my Broadband or TV, although my direct debit is being taken OK. When I phone the hel...
My summerhouse is 30ft from house trying to get WiFi have got two extenders no joy will having an ethernet cable from hub to summerhouse work.
I need to change engineer appointment of broad band installation. So how I can do
