Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Wonder if someone could help me. I'm a new EE customer my stuff will be getting put in on the 19th. As of right now I'm currently with Sky. I have the sky WiFi box in my room and the openreach box downstairs that's connected to my ADSL socket, this a...
Hi today is not coming the istalation to conect my internet
I’ve just had my EE broadband upgraded to FFTP was working when engineer left but after an hour the PON light on the router is flashing green . Rang EE but seem to get BT who then have to contact EE very confusing 路. Text EE get callback says hi I’m...
Internet isn’t working. Hello light
Hi,Just signed up for EE broadband (FTTC, FTTP not available here yet). I should have asked if it supports IPV6 when ordering but forgot.So doesit support IPV6 and what size prefix is delegated?I have seen several contradictory posts some saying it d...
Hello I recently joined EE/BT but I am in the process to move to another provider with my original landline number being ported within the cooling off period however EE/BT installed fiber optic to make my landline digital. When my new provider attem...
New to EE, I've set up my Smart Hub and connected my (numerous) devices with the new SSID and password. When I check what is connected is says that a Ring Camera is connected - but I don't own a Ring Cameral? Am concerned someone has already jumped...
As I am a BT broadband user, I applied to your company's enfield town branch on 7.2.2024 to get 2 sim cards. The employee of your institution stated that there would be no penalty if I switched from BT to EE in broadband, the monthly payment would be...
Hi alltomorrow is switchover day from Vodafone to EE broadband. My current setup is the Voda Router and using Google Nest as access points/range extenders, this creates two network names, i.e. the Voda one and one of my choice for the google equipmen...
Hi all.Ive signed up to ask a question on behalf of my parents in law, seeing as I am responsible for their IT They have been BTEE FTTP (but always dealt with EE) customers for a couple years now and there has been no issues, recently due to a contra...
