Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am in the situation and I can't find a account number to add my broadband and Tv packages
Just joined from VM and have also taken out a landline.I have the Hub in Router Mode with WiFi off as I have a mesh Linksys system connecting the WiFi throughout the home. I have had no issues with the speed and connection but I can’t seem to access ...
Since moving over to EE the app no longer works. To update the system it states that the connection should be 2.5ghz or more. My broadband wifi is 2.4ghz. Is 2.4ghz the max that EE uses or can I adjust the settings or get a new router.
Last month I switched from Sky broadband to EE. In the 18 months with Sky I may have lost connectivity a couple of times but nothing serious.In my month with EE I have lost the connection daily, sometimes multiple times in a day, and 21.20 seems to b...
I have been sent 2 home phone adapters but no router
Been having issues with connection and speeds upstairs since I moved into a new home, started with BT 500mb FTTP with a Smart Wifi Discs, got upsold to an EE Wifi Pro 500mb and told it would solve all my problemsBut it hasn't. I live in an old terra...
Hi, multiple times throughout the day we lose internet. The hub will be blinking orange and after using the online service checker, which then restarts the router it sometimes starts working again. As me and my wife work from home, have 3 children ...
where do i find my compensation credit on my account ????
Are there any known problems with the EE smart hub wifi? Since joining EE I've noticed that the 5 ghz connection becomes unstable and after a while the 5 ghz network becomes unstable and my devices have periodic disconnects. I can see on my PC that...
Hi all I'm just here to let off some steam here as I’ve had enough of waiting for EE to install my broadband.My order was made on 22 March which isn’t in grand scheme of things not a very long time ago however it’s just annoying when the date is move...
