Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I was prompted by BT to grab a renewal deal on my broadband. I was directed via mybt app onto EE app where it said I could get broadband for £29.99. On contacting sales as directed i was told this was for new customers to EE only. I pointed out that ...
Hi there i decided to buy a aftermarket Netgear nighthawk RS300 router for gaming as i did not want reset my broadband contract for another 24 months just to Pay £10 a month for a Wifi 7 router. Do i need any settings jotted down off my current EE ro...
Hi, just got the smart hub pro which is great, but now my heating doesn't work with Tado.My tado now only shows the power light as being 'on' and the cloud and router LED are off.The new EE Smart Hub Pro only has 4 x 2.5gbps ethernet ports.From what ...
Why can't still unable to Buy or upgrade to 1.6gbps with VoIp when you got over ISP selling 1.6gbps With VOIP but they can 1571 voicemail to work so they tell people to buy landline phone with it built in but If you have EE and want 1.6Gbps you can...
When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established. Reliability and speed are excellent when connected but I did not experience this lag when I was pr...
Trying to add the 6 month Xbox Game Pass Ultimate pass after ugrading\switching from BT to my existing EE account. I don't see the option as per the instructions. The ai bot cannot help and calling 150 doesnt lead me a solution.
Been trying for 3 days now to set up groups and parental controls. App won't accept any names I put in and says its unable to set up groups. I've reset hub lots of times. EE said they would call me back today and haven't
Does anyone else find it slightly annoying (understatement!) that after you do your research to find the best price phone/broadband, you negociate a reasonable price.... and then within 6months the price goes up by more than 10%?Company to Customer l...
Hi my new EE fibre plus will be activate on the 11 July. Last text message from EE was: Hi from EE, your Landline and Broadband order is on track to complete on 11/07 and your router will be on its way to you shortly. But I am getting the EE fibre pl...
Am asked for this when trying to link new broadband account to existing mobile - have entered every ‘account’ number I can find but none accepted!
