@GaryB17 Had a quick look at your past post so is it still the same using the EE Smarthub+? and have you thrown any additional smart wireless extenders at it yet, also has your speed settled from the previous issue, been a few recent's below!
FW: r3.8.17-R-1464067-PROD-83002 and the gui is at App version 3.1.3 03/09/2025 Https:// now!
FW: r3.8.24-R-1531355-PROD-83002 and the gui is at App version 3.1.3. 10/10/2025 Now https://
Do you have any account issues with the app, ie cannot see billing etc or does that all function correctly, where a few app issues like speed testing could/would not work, safe search could not be adjusted etc etc, but at least it seems you can add groups and switch them to pause, just the hub is not respecting it so would be going to EE CS to have a look on your account that it is all marrying together and serial number of your Router would be good to check against, think you will see that label or box maybe, certainly in the app!
