Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
When ordering my service I was given a guaranteed speed of 50mb/s, since start of service we have only been steadily getting around 20mb/s down and 3mb/s up. Every time we open a fault it is closed before the 30 days are up, openreach have been out t...
I had an interesting call with EE helpline.I want to order a new power supply for my open reach ONT.My dog panicked and managed to bend one of the pins whilst the adapter was plugged in. I was not there, didn't see it but we lost power to the ONT. I ...
i recently upgraded to the EE smart hub pro (7) and all is fine apart from my HP Envy printer wont connect. the report says mac address filtering may be enabled. ive tried everything there's no option for disable it. the printer detects router and st...
A want to cancel ee broadband
Hi, Newbie here.I've just received my new Smart Hub Pro and Smart WiFi Pro and I'm looking for downloadable setup and management instructions.Can anybody tell me where I can find them please?
Hi everyone. I’ve just came home after a few days away and turned my WiFi etc back on, I turn it all off by the mains when I’m away… I’ve noticed the WiFi’s hub is stuck on green meaning it’s “starting up” however doesn’t connect? I’ve tried turning ...
Did I imagine EE saying they would cover charges to switch to their broadband?Vodafone have just sent me a final bill of £270....I cant see anything now in my new contract emails from EE. Thanks in advance
In 2017 I was enjoying speeds of 35mb with BT.This dropped to 24mb in 2021 and I was told it was the best speed we could have which meant dolby atmos, dolby vision and UHD were all disabled making my thousands of pounds of AV kit surplus to requireme...
EE mobile customer for years, trying to switch to EE Broadband but keep getting error messages.....is this an EE error? Any suggestions how I resolve this without sitting on the phone for ages?
Setup the EE Smart Hub Pro and the EE Smart Hybrid Connect today.No matter where I put the hybrid connect in the house, downstairs, upstairs, front, back, left or right, all I get is one bar in the signal display and in the EE app and OK for the 4G c...
