Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I keep getting this error when trying to access the company SharePoint. The SharePoint open in any other Wi-Fi but when it is connected with my home Wi-Fi gives me this error: ERR_SSL_VERSION_OR_CIPHER_MISMATCH.I called EE yesterday but the adviser d...
Hi , I have created a group of devices within the EE app Manage Broadband and am trying to block access to a number of urls using the advised parental control option.Whilst it has accepted the ones ending .com, it will not accept those ending in .ne...
After spending a lot of time testing why my broadband stopped working , according to EE cs the power supply is at fault. This was last Saturday the 18th. I recieved the shipping details for the replacement on the same day. Since then, 4 days later, ...
I what board band and tv [Mod edit: Please do not post personal information like your postcode on the public board. Thanks!]
Is it possible to change the date of my bill? I can't find anything on it. Thanks in advance
I am considering moving my broadband to EE from BT but wonder what is possible.There is no BT Fibre in my road but City Fibre is there, do EE use City Fibre cables?
Hi guys first post. im getting fibre broadband 67 installed today. I’ve opted for 24 months contract, but I’m having second thoughts about the length. Would like to change to 12 months instead.Question is, am I able to change the length of the contra...
Any help would be much appreciated, because since switching to EE and also using the Digital Voice service, it's been nothing but bother.We have a constant crackling on the line,For a time we were unable to receive ANY incoming or outgoing callsNow, ...
Our BT-EE broadband has been constantly cutting out over the past couple of months. Everytime I go on the app to check connection it is not available. And there is no option to speak to a dedicated avisor.
Hi everyone,I was upgraded to the EE Smart Hub Pro and WiFi Pro units this week on my 1.6Gbps service. Very impressed so far and definitely notice the difference over the Smart Hub Plus. It's also so far resolved a disconnection issue I was seeing on...
