Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Google Pixel 8 WiFi issues?

We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...

James_B by EE Community Manager
  • 303 Views
  • 1 replies
  • 5 Helpful

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 46619 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 90847 Views
  • 11 replies
  • 12 Helpful

Resolved! EE router blinking aqua

Himy router was working last night. I have been a customer for over 5 years now. when I woke up I noted that there is not internet and the router is blinking aqua. Please help.

Wifi

Since 8 o’clock this morning there has been no WiFi connection, has anyone else had this issue!

lilclar6 by Visitor
  • 369 Views
  • 1 replies
  • 0 Helpful

Resolved! Technical Specification - EE Smart Router

I have the latest EE Router.I'd really like to know the technical specs.Specifically the number of antennae on each band and the dbi.Does anyone have this or could they point me at somewhere?Thanks 

DaveH22 by Valued Contributor
  • 12786 Views
  • 11 replies
  • 8 Helpful

Poor Service at EE Shop in George Street, Hove UK

Back in April I visited my local EE store in George Street, Hove UK to change my Broadband to a social tariff.   I also changed my EE Mobile to a cheaper tariff which was successful.  On their advice I changed to a BT social tarrif because EE don't d...

Seaside64 by Investigator
  • 1370 Views
  • 6 replies
  • 6 Helpful

EE Broadband renewal - Mistake, misinformation or lies?

COOL STORY BRO!  Here goes...My EE standard non-fibre broadband contract which has risen from £23 to £27 monthly over the last 2 years is up at the end of the month so I called in early last week to renew as it'll rise to £29 once I'm out of contract...

MBEE by Established Contributor
  • 1962 Views
  • 17 replies
  • 5 Helpful