I have BT broadband now but still being billed by EE

[LJ222]

So I switched to BT broadband, but EE are still taking money from my bank for Broadband???  Anyone else.

[Mustrum]

@LJ222   when did you move?

You would normally get your final bill from EE around 3 weeks after you move, and should incude any refund due, so don't close your DD as that will only delay the repayment.

[LJ222]

Hi. Thank you.  We moved over a month ago....

[Mustrum]

Have you had a seperaye bill from BT?

Or could you have been moved to a New EE contract?

[LJ222]

Hi, thank you, that's a good point.  No we haven't yet.  Will hopefully be able to speak with someone from EE tomorrow. Hopefully sort this out Thanks for response.