Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45405 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 88349 Views
  • 11 replies
  • 12 Helpful

Transferring broadband

Hi I am due to transfer from talk talk to EE for broadband but Talk talk want to charge 118 breaking of contract. Is this correct and I believe We will pay this?

Brian116 by Visitor
  • 297 Views
  • 1 replies
  • 1 Helpful

Fibre Max 300

Hi everyone,Just a quick one from me. I'm looking to upgrade my broadband because as of the last two weeks my connection has dropped and it makes it hard to work when I'm at home. Currently, I have the Fibre Max 2 Broadband and I want to upgrade to t...

Ee broadband

Hi my broadband bill was due and should of gone out on the 7th now unfortunately I had an issue with my bank now u have tried today but I’ve not got funds in my account so could I pay double nxt month 

no WiFi connection

I have no WiFi connection since yesterday and still no WiFi connection today? I am having to use my mobile data and I’m unable to work. please can you advise of reason and what I can do to get it up and running as soon as possible.. thank you

Sou7 by Visitor
  • 298 Views
  • 2 replies
  • 0 Helpful

WiFi often keeps disconnecting often

Hi everyone,There are a few smartphones/ tablets/ laptops in my house. The laptops connect to the ee WiFi, and have no issues as long as they're on the same floor as the router (router is on ground floor). For the Tablets and smartphones (all Android...

ysm1234 by Contributor
  • 5398 Views
  • 16 replies
  • 4 Helpful

Broadband access

Hi, can anyone help me with following access query - Is there a way of me granting a visitor to my house access to my broadband without giving them the password that’s on the back of the router? If not then can I change the password on my router so p...

Crawfn68 by Explorer
  • 457 Views
  • 1 replies
  • 2 Helpful

EE Smart Hub FTTP not connecting to Smart life devices

Back in July I renewed my broadband with EE. And at the same time they gave me the option to go FTTP (full fibre) and said it will happen soon anyway so then was a good time. Previous it was copper fibre.Using the old router my smart devices, led lig...

adam_27 by Explorer
  • 1099 Views
  • 6 replies
  • 2 Helpful